Transportation Logistics Account Specialist I

2 weeks ago

Oakville ON LHA Canada Uber Freight Full time
Schedule: FT
Job Type: Hybrid
Salary Type: Salary
Req #: 2016

About the Role

The Account Manager I is responsible for providing a best-in-class customer experience, serving as the first line of contact for our customers. They are responsible for ensuring all freight is serviced to meet/exceed the customer's standards, while also communicating customer needs and changes to the operations teams. They are expected to develop and maintain customer relationships, while achieving company defined operational metrics. This position will work at our office in Oakville and following training the work schedule being Monday – Friday 9am – 6pm. 

What the Candidate Will Do

  • Establish and maintain effective relationships with customer contacts, including shippers and receivers, through professional and timely communications and inquiry responses
  • Notify Shipper and/or Receiver of shipment status and reschedule pick-up/delivery appointments when necessary
  • Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors
  • Correspond with customer and carrier sales team regarding accessorial charges
  • Maintain current customer rates in the Transportation Management System and up-to-date Fuel Surcharge by Customer
  • Manage shipment level interaction with client customer service and Uber Freight logistics support to handle day to day activities such as tracking, tracing and communications
  • Responsible for confirming billing information is accurate and ready for invoicing
  • Ensure operational compliance for US and Foreign Regulatory Requirements

Basic Qualifications

  • High school diploma or GED equivalent
  • Minimum 1 year related experience
  • General understanding of current market trends and carrier tariffs: CWT (per hundredweight) pricing
  • Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

  • Bachelor's degree in related field
  • 1-2 years of Transportation/Logistics experience
  • Knowledge of Microsoft Tools and Transportation Management Systems

The base salary range for this role is CAD$55,200 per year - CAD$74,800 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award, sales bonuses & other types of comp. You will also be eligible for various benefits. 

About Uber Freight 

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit 

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

  • Transportation Logistics Account Manager I

    10 hours ago

    Oakville, Ontario, Canada Uber Freight Full time

    Schedule: FTJob Type: HybridSalary Type: SalaryReq #: 2016About The RoleThe Account Manager I is responsible for providing a best-in-class customer experience, serving as the first line of contact for our customers. They are responsible for ensuring all freight is serviced to meet/exceed the customer's standards, while also communicating customer needs and...

  • Transportation Logistics Account Manager I

    10 hours ago

    Oakville, Ontario, Canada Uber Freight Full time $55,200 - $74,800

    Schedule: FT Job Type: Hybrid Salary Type: Salary Req #: 2016About the RoleThe Account Manager I is responsible for providing a best-in-class customer experience, serving as the first line of contact for our customers. They are responsible for ensuring all freight is serviced to meet/exceed the customer's standards, while also communicating customer needs...

  • Logistics Care Specialist

    1 week ago

    Oakville, Canada HILTI Full time

    WHAT'S THE ROLE? The role of Logistics Care Specialist I is responsible for providing a contact point for account managers to seek resolution on logistics related topics. Including, but not limited to, tracking orders, material visibility, and contact points for the warehouse. WHO IS HILTI? Hilti is where innovation is improving productivity, safety and...

  • Logistics Specialist Ii

    6 days ago

    Oakville, Canada Uber Freight Full time

    **Schedule: FT** **Job Type: Hybrid** **Salary Type: Salary** **Req #:985** **About the Role** Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most...

  • Transport Specialist

    2 weeks ago

    Oakville, Canada Axis Communications Full time

    Please click on the following hyperlinks to review details.This will be considered together with our .Transport Specialist page is loaded## Transport Specialistlocations: CA - Oakville 3 - Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R-54420**Transport Specialist****IPEX** is a leading thermoplastics piping solutions...

  • Logistics Specialist Lead

    1 week ago

    Oakville, Canada Uber Freight Full time

    **About The Role** Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to...

  • Transportation and Logistics Specialist

    6 days ago

    Etobicoke, Ontario, Canada FGF Full time

    Job PostingSummaryThis position is responsible for overseeing Wonderbrands' transportation and logistics operations, including financial oversight, inventory management, and the continuous optimization of the distribution network. This role requires the effective management of third-party logistics (3PL) carrier and vendor relationships to ensure service...

  • Logistics Coordinator

    7 days ago

    Oakville, Canada Uber Freight Full time

    **Schedule: FT** **Job Type: Hybrid** **Salary Type: Salary** **Req #: 1622** **About the Role** Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most...

  • Logistics Co-ordinator

    2 weeks ago

    Oakville, Canada Excel Transportation Full time

    Excel Transportation Service, is looking for an experience Logistics Co-ordinator This is a Full time position Monday to Friday 9am to 5pm Pay: $45,000.00-$65,000.00 per year **Benefits**: - Casual dress - Dental care - Life insurance - On-site parking Work Location: In person Application deadline: 2025-07-14

  • Logistics Coordinator

    1 week ago

    Oakville, Canada Uber Freight Full time

    **About The Role** Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service...