Manager of Food

Calypso is Canada's biggest and best waterpark facility. Located in the Eastern Ontario region, halfway between Ottawa and Montreal, it's the summertime fun place to be

THE OPPORTUNITY

Calypso Theme Waterpark is a seasonal operation that hosts hundreds of thousands of visitors each summer. A key part of the guest experience is the service and variety they receive from our Food & Beverage sector. This is a unique opportunity for someone seeking an impactful career in the food business.

THE JOB

The Food & Beverage (F&B) Manager is responsible for the strategic leadership and operational management of all food and beverage outlets across the water park. This includes quick-service restaurants, bars, catering, concessions, vending, and special events. The F&BManager ensures an exceptional guest experience while achieving profitability, quality, safety, and service standards consistent with the park's brand values.

OPERATIONAL LEADERSHIP

• Oversee daily operations of all F&B outlets, ensuring high efficiency, consistency, and guest satisfaction.
• Develop and execute seasonal menus, promotions, and pricing strategies aligned with guest preferences
• Implement effective scheduling, training, and performance management for F&B managers, supervisors, and team members.
• Ensure strict adherence to food safety, sanitation, and health regulations (e.g., EOHU).
• Monitor inventory levels, purchasing, and vendor relations to control costs and reduce waste.

FINANCIAL MANAGEMENT

• Develop and manage the F&B budget, forecasting revenues, labor costs, and cost of goods sold.
• Analyze financial performance reports and implement strategies to improve profitability.
• Drive revenue growth through upselling, menu optimization, and innovative offerings.

GUEST EXPERIENCE & QUALITY CONTROL

• Ensure consistent delivery of high-quality food and service across all venues.
• Respond to guest feedback and implement service recovery strategies when necessary.
• Partner with Marketing and Guest Services to support park events, seasonal promotions, and group catering.

TEAM DEVELOPMENT & CULTURE

• Recruit, train, and mentor F&B leadership staff to foster a culture of hospitality, accountability, and teamwork.
• Lead pre-season training and onboarding for seasonal staff.
• Promote a positive, safe, and inclusive work environment.

SAFETY & COMPLIANCE

• Maintain compliance with all food handling, liquor licensing, and occupational safety regulations.
• Conduct regular audits and inspections of food preparation, storage, and service areas.
• Ensure proper maintenance of equipment and cleanliness in all F&B facilities.

________________________________________

Other Requirements:

• Availability to work weekends, holidays, and extended hours during peak season.
• Food Safe and Smart Serve certification preferred.

EDUCATION & EXPERIENCE

• Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
• Minimum 5–7 years of progressive food & beverage management experience, ideally in theme parks, sports, or high-volume leisure venues.
• Proven track record in leading large teams and multi-unit operations.

SKILLS & COMPETENCIES

• Strong financial acumen and analytical skills.
• Excellent leadership, communication, and organizational abilities.
• Proficiency with POS and inventory management systems.
• Creative and strategic thinker with a guest-first mindset.
• Ability to thrive in a fast-paced, seasonal, and dynamic environment.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods.
• Capable of lifting up to 25 lbs occasionally.
• Comfortable working outdoors in various weather conditions.

OTHER FUNCTIONS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate.

EQUAL OPPORTUNITY EMPLOYER

CALYPSO WATERPARK IS A DRUG FREE WORKPLACE

2015 Calypso Street

Limoges, ON, K0A 2M0