Night Auditor

1 day ago

Port Severn, Ontario, Canada Christie's Mill Inn & Spa Full time

Job description

Christie's Mill Inn & Spa is seeking a dynamic, skilled and dependable Night Auditor to join our team on a Part Time basis. The successful candidate is responsible for representing the hotel to the guest throughout all stages of the guest's stay, determining the guest's reservation status and identifying their duration of stay. The Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department's income, as well as posting room, tax, and local phone charges to guest folios.

DUTIES & RESPONSIBILITIES:

  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Posts and files all charges to guest, master, and city ledger accounts.
  • Uses proper telephone etiquette.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Knows all safety and emergency procedures. Is aware of accident prevention policies.
  • Maintains the cleanliness and neatness of the front desk area.
  • Handover shift log-book
  • Follow night audit procedures
  • Follow check in procedures
  • Guest Satisfaction, communication Assigns rooms in a courteous and efficient manner.
  • Records and makes all wake-up calls in an appropriate manner.
  • Must have complete knowledge of policies and procedures to be followed in case of an emergency.
  • Handles all internal control items as hotel policies and procedures dictate.
  • Set-up breakfast where applicable

WORKING CONDITIONS:

  • Infrequent handling of queries and calls from guests, and property staff.
  • Works at night, alone with minimum supervision and with no co-workers.

MINIMUM QUALIFICATIONS AND SKILLS:

  • Experience (1-3 years) in the hospitality industry is considered a strong asset.
  • Basic accounting skills would be considered an asset.
  • Excellent communication, interpersonal and administration skills.
  • Proficiency / familiarity with computerized systems; MS Word, Excel, Outlook.
  • Ability to gather, compare, analyze and present data.
  • Ability to deal with all levels of management and staff in a professional manner.
  • Ability to multi-task and work within deadlines.

Work Remotely

  • No

Position is to fill a short term leave of absence.

Christie's Mill Inn & Spa welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Part-time

Pay: $19.00 per hour

Work Location: In person

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