Keyholder
2 weeks ago
Company Description
The ALDO Group, founded in 1972, is a global leader in fashion retail, specializing in stylish and accessible footwear and accessories. With its headquarters in Montreal, the company operates over 1,500 stores worldwide under the ALDO, Call It Spring, and GLOBO banners. Guided by values centered on diversity, inclusion, and environmental responsibility, ALDO strives to create a world of love, confidence, and belonging. As a pioneer in sustainability, the ALDO Group became the first fashion footwear and accessories company to achieve climate-neutral certification in 2018.
Role Description
This is a part-time, on-site role for a Keyholder at ALDO Group, located in Burlington, ON. The Keyholder will oversee daily store operations, provide exceptional customer service, and support the team in achieving sales goals. Responsibilities include assisting with inventory management, ensuring visual merchandising standards are met, and opening or closing the store as needed. The Keyholder plays a key role in fostering a positive and inclusive work environment, ensuring customers enjoy an exceptional shopping experience.
Qualifications
- Proficiency in Product Knowledge to effectively guide and inform customers about ALDO's footwear, accessories, and promotions.
- Strong Customer Service and Customer Experience skills to foster positive interactions and ensure satisfaction.
- Experience in Retail Sales to meet sales targets and contribute to team performance.
- Excellent Communication skills to collaborate with the team and engage with customers effectively.
- Strong organizational skills and the ability to handle responsibilities related to store operations, including opening/closing duties.
- Previous relevant experience in a retail or customer-focused environment is an asset.
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