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Service Technician

2 hours ago

Grande Prairie AB, Canada Ketek Group Full time

WHY JOIN US?

  • 100% Employer funded health, dental, and vision coverage
  • RRSP matching program
  • Retention Bonus
  • Family-operated business

Ketek Group Inc:

From its 10 locations in Western and Northern Canada, Ketek is able to provide services and rental equipment to clients throughout the region's oil and gas, mining, construction, and municipal sectors.

Position Background:

The Service Technician is integral to Ketek's operations and is essential in assuring client retention through the provision of hands-on customer service. The career growth of a Service Technician is dependant upon personal interest, inclinations, and abilities.

Responsibilities and Duties:

  • Establish and promote excellent relationships through clear and accurate communication
  • Take instruction from Project manager and/or act to ensure tasks are completed in a safe manner
  • Install, troubleshoot, maintain, demobilize Ketek equipment for the benefit of the client
  • Use, clean, and maintain the different tools required at the worksite
  • When not in the field, will work in the shop and complete duties as required under the direction of a Shop Foreman
  • Follow instruction from Dispatch
  • Take responsibility for all related site functions
  • Perform routine onsite housekeeping duties
  • Operate vehicles in a safe manner
  • Fill required paperwork
  • Successfully complete safety training as required on an ongoing basis
  • Observe all safety procedures and use proper Personal Protective Equipment
  • Ensure that all of Ketek policies and Occupational Health and Safety regulations are followed
  • Be considerate of the needs of our community and the environment
  • Perform other related duties as required
  • Represent Ketek in a light that is commensurate with the values of Management and the Corporate Mission Statement

Working Conditions:

  • On-Call 24/7
  • Field environment (85%) and shop environment (15%)
  • Be willing to and able work in remote locations for extended periods of time
  • The work is both physically and mentally demanding
  • Must work outside in all different weather conditions including extreme cold and extreme heat
  • May be exposed to unpleasant sights and smells
  • May at times be exposed to dangerous and/or toxic substances and must take necessary precautions to protect eyes, nose, and skin from irritation and infection
  • Expected to do a reasonable amount of lifting, carrying, climbing, kneeling, and balancing, therefore a certain amount of strength, dexterity, and alertness is required
  • Required to work closely with other workers, clients, and/or third-party contractors
  • May be required to work at heights and/or in confined spaces
  • Pre-access drug and alcohol testing may be required

Qualifications and Skills:

  • Fluent in the English language (reading, written, spoken)
  • Minimum 3 years' oilfield and/or construction experience
  • Valid Class 5 with Clean Driver's Abstract
  • Minimum Class 5 with 3 years of experience
  • High School Diploma and/or a Journeyman Trade ticket
  • Ability to deal with the public in a positive, courteous, and respectful manner
  • Ability to handle multiple tasks and frequent demanding deadlines
  • Ability to handle changing schedules and priorities, with high-level prioritization skills
  • Strong work ethic and organizational planning skills with attention to detail
  • Ability to work independently or as part of a team
  • Effective verbal and listening communication skills