Store Manager

Who we are:

Valley Feeds is part of the GVF Group of Companies, a Canadian, family-owned company dedicated to helping farmers produce meat, milk, and eggs profitably and sustainably. Across our companies, we support livestock producers with high-quality feed, innovative nutrition programs, and expert on-farm guidance.

Valley Feeds has proudly served Cambridge and surrounding communities since 1970. What began as a small retail store supporting local farmers has grown into a trusted destination for high-quality feed for wild birds, pets, farm animals, and horses, as well as lawn, garden, and pond care supplies. Our team is known for excellent service, expert advice, and products customers rely on.

Ours is a family business that cares about its employees and its community. We make sure that all our staff get what the best-in-class team members deserve: benefits, good wages, and respect. Whether through our charitable work, or our dedication to staff, GVF is committed to living out our principles and values.

Why we have this role:

As the Manager for the Valley Feeds store, you will oversee daily operations, lead a team of full and part-time staff, drive sales, and ensure an outstanding customer experience. You'll also support inventory, merchandising, and help customers find and load the right products.

Working with us:

This 20-month contract role is based at our Valley Feeds store at 486 Main Street in Cambridge, Ontario, covering a maternity leave. The store operates Monday to Saturday from 8:00 a.m. to 6:00 p.m., and your core working hours will be Monday to Friday, 8:00 a.m. to 5:00 p.m.

What you'll do:

Drive Sales & Profitability

• Support and grow store sales. 
• Identify customer needs and product opportunities.
• Follow pricing guidelines and focus on promoting key products.
• Reduce waste, manage shrink, and support upselling initiatives.

Lead & Develop Your Team

• Hire, onboard, and train new staff.
• Oversee schedules, time-off requests, and accurate payroll reporting.
• Lead daily huddles and maintain strong communication.
• Set performance goals, provide coaching, and conduct reviews.
• Address challenges promptly and foster a positive, collaborative team culture.

Deliver Outstanding Customer Service

• Model excellent customer service and coach your team.
• Resolve customer concerns professionally and promptly.
• Ensure accurate POS procedures and compliance with CFIA feed-sale requirements.

Oversee Store Operations

• Support purchasing, inventory, receiving, merchandising, and warehouse tasks.
• Oversee till closeouts, cash handling, and reporting.
• Maintain top-tier store cleanliness and merchandising standards.
• Support marketing displays, promotions, and SOP compliance.

Lead Local Marketing Initiatives

• Plan engaging specials and sales promotions.
• Collaborate with GVF Marketing on digital ads and creative content.
• Maintain appealing exterior displays and identify new product opportunities.

Your background includes:

• 5 years+ of store management experience in fast-paced, high-volume retail settings.
• Post-secondary education in retail management, business, marketing, or a related field (considered an asset).
• Proven leadership skills with experience in team development and coaching.
• Strong operational expertise, including budgeting, inventory management, merchandising, and cost control.
• Agricultural or farming experience is required; a genuine passion for gardening, hobby farming, birding, or pet nutrition
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Exceptional communication and relationship-building skills.
• Ability to lift and carry up to 50 lbs. 

Why work with us: 

• Canadian Family-Owned and Operated Company
• Competitive salary
• Extended health and dental benefits
• RRSP matching program
  
• Donation matching program
• Store discount at Valley Feeds
• Be part of a company that values integrity, innovation, and giving back.

Living Our Values:

• Passion: Serving customers innovatively and well.
• Humble Confidence: Confidently choosing to forgo our status, deploy our resources and use of influence for the good of others before ourselves.
• Integrity: Consistently honest while honouring commitments with our customers, co-workers and suppliers.
• Professional: Committed to excellence in the way we lead, serve and relate.
• Caring: With a servant heart, truly caring for customers and co-workers. Find satisfaction in assisting with others' challenges and joy in witnessing their success.