Delivery Manager

Req ID: 56093

Location:
Toronto, CA

Job Title: Delivery Manager

Location: Canada / Remote

Sapiens is on the lookout for a Delivery Manager to become a key player in our North America team. If you're a seasoned Delivery Managerand ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

This position will be part of Sapiens' Life and Pension Insurance division, for more information about it, Click here.

Job Description:

As a Delivery Manager, you will have experience in Agile delivery in a global context across the Software Development Life Cycle (SDLC), ideally for the general insurance, property & casualty, life, pensions, and annuities markets.

Your main responsibilities will include (but not be limited to):

• Deliver the software on time, on scope, on quality, and on budget, using the appropriate Agile project management methodology, and ensure full customer satisfaction as defined in the SOW.
• Meeting tight timelines and motivating the team to meet project deadlines.
• Managing the project's end-to-end life-cycle activities, including analysis & design, development, testing, implementation, and integration.
• Managing the project's scheduling, resource planning, budget & time tracking.
• Work closely with the customer and the project team to define the gaps for any given requirement and translate them into user stories.
• Manage multiple projects simultaneously, facilitate status meetings and present to large groups.
• Identify problems, mediate issues, develop solutions, and implement an appropriate course of action.
• Build strong relationships with internal customers, stakeholders, and integration teams to ensure delivery is smooth and customer centric.
• Leadership and management of project delivery teams in a distributed global environment, including development and cross-training of the team to further improve technical and business knowledge to help us achieve exceptional results.
• Collaborating across departments to optimize and streamline operational processes
• Monitors key delivery metrics and provides timely, data-driven status updates to leadership and stakeholders to ensure transparency and informed decision-making

Requirements:

• At least 5 years of proven experience working in a large software development, with teams distributed across the globe.
• In-depth understanding and experience of the management of the software development life cycle (SDLC) from the initiation of a project plan to full execution.
• Excellent communication skills.
• Experience of negotiating with customers and clients regarding scope and delivery schedules.
• Experience managing dispersed delivery teams in a matrix environment.
• Strong analytical and problem-solving skills.
• Experience in Waterfall and mainly in Agile delivery and tools (JIRA experience – Advantage).
• Familiarity with insurance domain / financial services – Advantage
• 15%-20% travel
• Excellent written and verbal skills in English.
• Additional languages - Advantage

About Sapiens

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens' robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers' compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at

Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.