Student and Alumni Services Coordinator

5 days ago

Kelowna BC VY T, Canada Centre for Arts and Technology Full time $52,000 - $68,000 per year

Company Overview

The College for Arts and Technology is a unique arts and technology college dedicated to fostering meaningful connections among students, alumni, community members, and industry partners. Our mission is to deliver exceptional diploma programs that blend artistic creativity with technological innovation.

Summary

The Student and Alumni Services Coordinator plays a key role in supporting the success and well-being of students throughout their academic journey at College for Arts and Technology. This individual is the first point of contact for student concerns related to academic progress, attendance, behavior, and personal support services. The Coordinator is also responsible for maintaining accurate student records, coordinating orientations, and assisting in the implementation of student success initiatives and campus life activities. This position requires strong interpersonal skills, organization, and a proactive, student-centered mindset.

Responsibilities

Coordinate student events and activities to promote engagement and community involvement.

  • Act as a central point of contact for student inquiries, offering support in areas such as attendance, academic performance, personal challenges, and overall student experience
  • Monitor student attendance, academic engagement, and participation, and flag at-risk students for early intervention
  • Complete attendance, attendance funding, and admissions reports
  • Coordinate and help deliver student orientation sessions
  • Coordinate and help deliver graduation ceremony
  • Document and manage records related to student progress, disciplinary action, withdrawals, and re-entries
  • Collaborate with Department Heads, Instructors, and Admissions to ensure timely communication regarding student performance, concerns, and referrals
  • Provide administrative support for student success planning, probation notices, and appeals
  • Coordinate and track student engagement activities, events, and career preparation initiatives
  • Assist with graduate tracking and support Alumni engagement and employment efforts
  • Maintain updated databases and produce reports for internal use
  • Support textbook ordering and student materials distribution
  • Participate in student services strategic meetings and contribute to initiatives that improve student retention and satisfaction

Qualifications

Bachelor's degree in a related field or equivalent experience.

  • A diploma or degree in education, counselling, communications, or a related field
  • Minimum of 2–3 years' experience in a student support, advising, or coordination role, preferably in post-secondary education
  • Strong interpersonal and communication skills, with the ability to handle sensitive situations with professionalism and empathy
  • Excellent organizational and time management skills; detail-oriented
  • Proficient with Microsoft Office Suite and student information systems (e.g., CampusLogin or equivalent)
  • Understanding of and respect for diversity and inclusion in a student population
  • Experience in event coordination or orientation is an asset

If you are passionate about making a difference in students' lives through arts and technology education, we invite you to apply today and become part of our creative community

Job Types: Part-time, Permanent

Pay: $24.04-$28.85 per hour

Expected hours: 20 per week

Benefits:

  • Flexible schedule
  • On-site parking
  • Paid time off
  • Tuition reimbursement

Education:

  • Secondary School (required)

Experience:

  • student services: 2 years (required)

Location:

  • Kelowna, BC V1Y 7T2 (required)

Work Location: In person

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