Accounts Receivable Specialist

2 weeks ago


Vancouver, British Columbia, Canada EMBERS Full time $60,000 - $90,000 per year

As Credit/Collections Manager, you will play a crucial role in the organisation's success. Reporting to the Finance Comptroller, you will ensure that payments from customers are made in a timely manner; build and maintain relationships with various stakeholders; follow credit processes and implement new ones as need be.

Duties and responsibilities

  • Process new account applications and perform required due diligence.
  • Ensure the accurate and timely entry of payments.
  • Perform day-to-day collection activities by phone and email to ensure the timely collection of all accounts.
  • Review, prepare and analyze A/R management reports
  • Approve, establish and maintain credit limits for all new and current customer accounts.
  • Ensure professional relationships are established and maintained with customers and internal stakeholders.
  • Provide effective account management by working closely with accounts and sales representatives.
  • Escalate delinquent accounts and assist with resolving the issue. Direct interaction with selected customers in resolving receivables delinquencies.
  • Plan, evaluate, implement and continuously improve all aspects of credit & collection policies and procedures.

Skills and Qualifications

  • Certified Credit Professional Designation
  • Post-secondary education
  • Minimum of 3 years working experience in Finance and Credit functions
  • Strong self-motivation, detail orientation, problem solving, stellar communication skills
  • Strong systems skills; solid collection, analytical and negotiating skills; effective oral and written communication skills; and a solid knowledge of commercial credit and collection laws.
  • Strong proficiency with MS Office Suite, particularly Excel
  • Experience in the construction sector an asset


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