Help Desk Analyst

Help Desk AnalystRemoteEdmonton,ABApplication Help Desk Analyst role will provide front line support primarily to members of the public and post-secondary institutions who require assistance with ApplyAlberta. ApplyAlberta, Alberta Post-Secondary Application System (APAS) is an online application and transcript transfer system that anyone can use to apply to...

We are seeking an Intermediate Help Desk Analyst for a 1-year contract opportunity in Edmonton, Alberta. This is an onsite role.Must haves:• 4 years – Experience as an Application Help Desk Analyst in working with external stakeholders, and providing assistance, troubleshooting, training to inquiries in large-scale enterprise applications (information on...

Position Title :: Intermediate Help Desk AnalystWork Location :: Edmonton, ABPosition Type :: ContractDuration :: 12+ MonthsHelp Desk Analyst works directly with end users to troubleshoot technical issues.Receive and respond to inquiries related to applications supported by the Help Desk.Advise inquirers of any resolution to an inquiry.Utilize Help Desk...

Client requires additional Help Desk Analysts to support the expanding Courts/Justices IT environment. The role provides operational backfill at the junior/intermediate level, enabling internal CTS staff to focus on service development and improvement initiatives. The Help Desk Analyst works directly with end users and external stakeholders to...

Job OverviewThe Help Desk Analyst provides front-line application and technical support to end users and external stakeholders by responding to inquiries, troubleshooting issues, and resolving incidents using Help Desk ticketing systems. This role collaborates closely with technical and business teams to investigate application issues, monitor resolutions,...

Job Title: Senior Help Desk AnalystLocation: Edmonton, AB, CAN (Remote within Alberta only)Duration: 12 Months (Possible Extension)Client: Public SectorPay Rate: C$40-C$50/hrRole OverviewThe Senior Help Desk Analyst provides advanced application and user support for enterprise-level systems, working directly with internal teams and external stakeholders....

Title: Help Desk Analyst - SeniorLocation:Edmonton, Alberta(This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province.)Duration:13+ MonthsScope:The Senior Application Support Analyst works directly with end users (both internal to the GoA as well as...

Intermediate IT Help DeskEdmonton, ABDuration : 1 yearRate/hr : 40-45/hr (based on experience)Experience as an Application Help Desk Analyst in working with external stakeholders, and providing assistance, troubleshooting, training to inquiries in large-scale enterprise applications (information on applications supported must be included in claimed...

DescriptionOur Client is seeking a Senior Application Support Analyst to work directly with end users to troubleshoot technical issues, create and process requests and support business teams. To be successful in this role, this position requires strong political acumen, written and verbal communication skills, and extensive experience with stakeholder...

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