Program Manager

*** Applicants must include a cover letter along with a resume when submitting an application***

This posting is for an existing vacancy.

Summary:

As the Program Manager you are a highly motivated and organized self-starter with experience wearing multiple hats and managing competing priorities and projects.

We're looking for an interesting and dynamic individual to add to our team. Our ideal candidate is someone who believes in the importance of supporting transportation entrepreneurs and scaling companies to succeed, and who wants to help build up and enhance the mobility community in Hamilton and Halton, and across Southern Ontario. If you're always thinking about big ideas, like working with interesting and social people, are a self-motivated and independent thinker, but understand that it's grit and hard work that carries the day, then we want to hear from you

We believe in the role transportation startups and scaling companies have in making our world a better place, creating products that improve citizens' lives while strengthening our local economy. To support these companies, we need someone passionate about linking companies with the mobility infrastructure needed to help companies bring their innovative products and services to market.

As the Program Manager (Centre for Integrated Transportation and Mobility - CITM) the work you do will create significant impact for our clients and for Innovation Factory. Your primary responsibility will be to the Hamilton and Halton Ecosystem to manage the OVIN-funded programming and clients at CITM, as well as other activities that help our customers solve big problems through leveraging the facilities, expertise and capacity of the Hamilton and Halton innovation ecosystems.

This is a full-time position. This role will work collaboratively with all departments and teams within Innovation Factory and reports to the Director, CITM and Strategic Partnerships & Growth.

Responsibilities:

Centre for Integrated Transportation & Mobility Project Management

• Lead and manage delivery of CITM programming to exceed client expectations and enhance their ability to leverage Hamilton and Halton mobility ecosystem infrastructure, facilities, and assets.
• Participate in the annual budget process, support the strategy and business planning

processes, and monitor program performance and spending against stated objectives.

• Work with community stakeholders to organize and deliver programs

Identify and secure appropriate resources to effectively deliver against program requirements (ie. both internal/external to organization).

• Coordinate with community stakeholders and participating companies to ensure individual client activities are assigned, started, and completed successfully.

Includes both pre- and post- program coordination and reporting.

• Establish and report out on evaluation metrics to determine success of programs and utilize this information to modify program content as required.
• Maintain a view of program status, and customer experience, using project management tools and customer relationship management systems.
• Ensure ongoing communication is maintained among program stakeholders and establish the most appropriate cadence for meetings and monitoring projects among subgroups.
• Work cross functionally with Marketing, Finance, Client Services to ensure all program elements are managed efficiently.
• Be a spokesperson for the organization and the program in the community.
• Support pursuits of funding/grants/partnerships
• Coordinate interns as applicable,
• Other duties as assigned.

Ecosystem Capacity Building

• Support ecosystem building and engagement activities.
• Build and maintain strong external stakeholder relationships and networks amongst our regional ecosystem partners.
• Enhance capacity of startup and scaling mobility clients to leverage Hamilton and Halton transportation ecosystem infrastructure, facilities, and assets.
• Identify and facilitate strategic relationships to link community partners with collaborative opportunities.
• Identify and respond to potential grant opportunities to enhance ecosystem capacity.
• Respond to inbound inquiries regarding ecosystem initiatives and activities.
• Provide input to communication/media channels, including website, Twitter, LinkedIn, etc.
• Support organization of site visits from selected stakeholders.

• Keep informed of industry trends and concepts that can be used to enhance program offerings.

• Other duties as assigned.

Essential Skills & Qualifications:

• Minimum 5 years' experience in a technical mobility or manufacturing innovation-focused role
• Experience in a commercial innovation environment, with experience tackling challenges organizations face when commercializing innovation.
• Proven ability to manage programs in an organized and detailed manner to keep projects to planned timelines.
• Excellent communication, presentation, and negotiation skills, to be able to work with customers and stakeholders internally and externally to ensure efficient program delivery.
• Ability to facilitate collaboration among multiple parties with disparate views and objectives and align the group toward a cohesive outcome.
• Capable of gathering relevant information and translating this into actionable insights.
• Knowledgeable in regional economics and small to medium-sized businesses.
• Understand how to effectively derive and measure results from the programs IF delivers and how it might learn and iterate from those results.
• Strong organizational skills to manage multiple, competing, priorities concurrently.
• Motivated self-starter, who is extremely comfortable with ambiguity.
• Experience with managing and interpreting data, using tools such as excel
• An ability to work well independently and as part of a team.
• Ability to effectively communicate in both English and French is an asset
• Ability to work on location, in the Hamilton and Halton offices
• Preferred:
• Ability to engage successfully with various customers, business and technical conversations.
• Post secondary degree in business, innovation, engineering, sciences or related field
• Project management experience
• Some experience in a commercial innovation environment, with experience tackling challenges organizations face when commercializing innovation.

Preferred:

• Ability to engage successfully with various customers, business and technical conversations.
• Post secondary degree in business, innovation, engineering, sciences or related field
• Project management experience
• Some experience in a commercial innovation environment, with experience tackling challenges organizations face when commercializing innovation.

Assets:

• Project management experience is an asset.
• Familiar with automotive and logistics innovation Ecosystems

Working Conditions

• 5 days per week; 37.5 hours per week, regular daytime business hours are between 9 am -EST to 5 pm EST.

• Opportunity for hybrid work model, allowing some remote work

• Some localized travel required (GTA).
• Location either/both office locations

Location:

B21-175 Longwood Rd S, Hamilton ON

5151 New St, Burlington, ON

Please note that AI-assisted tools may be used to support the preliminary screening of applications. All applicant assessments and hiring decisions involve human oversight.

About Innovation Factory

Innovation Factory (iF) is a not-for-profit business accelerator, providing entrepreneurs with business services, training, mentorship and strategic connections to help bring disruptive technologies to market, increase revenues, attract investment and create jobs.

Our mission is to be the primary catalyst for technology innovation in the greater Hamilton and Halton areas with a vision to make the region Canada's fastest-growing innovation community and the first port of call for innovators. We do this via direct 1-1 support for companies, creating partnerships, and building community. We create an environment and culture that draws people into the region as a place to invest, live, learn, work and start businesses.

The Innovation Factory is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. Accommodation will be provided throughout the hiring process, as required. Applicants must make their needs known in advance.

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