PowerEdge XE Server Engineer

2 hours ago


Prince George, British Columbia, Canada Apex Systems Full time

PowerEdge XE Server Engineer

Client: Enterprise Technology

Duration: 1 year contract (Possible extension/conversion to Perm)

Location: Prince George, BC (Onsite)

Key Service Scope:

  • Product Skill Set: PowerEdge XE Server
  • OSE works at the direction of the DT Field Services Leader for the supported site.
  • Provider OSE will provide troubleshooting, repair, parts ordering, preventative maintenance and installation of Dell product located at Customer Site.
  • Triage issues with direction from Dell Support
  • Execute plan of action from Dell Domain Engineer/L3
  • Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
  • Reseating parts, swap or replace parts
  • Server Testing and validation (running diagnostics, capturing and uploading logs)
  • Upgrading Firmware as needed
  • Parts locker management, manage inbound and outbound parts
  • Spare parts management, separate from parts locker
  • Return of defective part or unused part back to Dell Parts Return


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