PowerEdge XE Server Engineer
2 hours ago
PowerEdge XE Server Engineer
Client: Enterprise Technology
Duration: 1 year contract (Possible extension/conversion to Perm)
Location: Prince George, BC (Onsite)
Key Service Scope:
- Product Skill Set: PowerEdge XE Server
- OSE works at the direction of the DT Field Services Leader for the supported site.
- Provider OSE will provide troubleshooting, repair, parts ordering, preventative maintenance and installation of Dell product located at Customer Site.
- Triage issues with direction from Dell Support
- Execute plan of action from Dell Domain Engineer/L3
- Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
- Reseating parts, swap or replace parts
- Server Testing and validation (running diagnostics, capturing and uploading logs)
- Upgrading Firmware as needed
- Parts locker management, manage inbound and outbound parts
- Spare parts management, separate from parts locker
- Return of defective part or unused part back to Dell Parts Return
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