Inside Sales Representative

Position: Inside Sales Representative - Bilingual (French/English)

Location: Winnipeg, Canada

Hours: 40 per week (Mon-Fri) 8am – 5pm

Salary: $60,000 - $65,000 + Commission

We are looking for a highly motivated and enthusiastic individual to join us as a fluent bilingual (English/French) speaking Inside Sales Representative (ISR); for Eastern Canada. The role is responsible for supporting the Regional Sales Manager (RSM); and the sales process including following up on leads and arranging confirmed appointments with customers. They will also assist in order management and account management processes such as setting up new accounts, preparing quotes and coordinating shipments for delivery to customers. Successful candidates must be eligible to work in Canada.

Who We Are:

Western Global delivers best-in-class storage solutions with speed and precision wherever and whenever power, fuel, and water are needed around the world. Our responsiveness and commitment to customer satisfaction have fueled our significant growth.

We pride ourselves on having a great culture that values caring, fearlessness, resilience, responsiveness, and accountability. Attracting and retaining talented individuals is crucial to our success. Our values aren't just statements — they're the foundation we stand on every day, and a promise we live out daily, driving us to be the kind of employer our team can rely on and the kind of partner our customers can trust. The strength of our teams and our internal culture are major contributors to our continued growth and success.

Even better, our teams enjoy working here. Western Global is proud to be a certified Great Place to Work across all locations See what our teams say about working for Western on our Careers page.

What will you be doing as our Inside Sales Representative?

• Serve as the primary point of contact for customers and prospects regarding sales.
• Provide expert product guidance and updates to customers.
• Support and manage orders from initial stages through to delivery.
• Develop long-term customer relationships, ensuring high levels of customer service.
• Identify, generate, and manage sales opportunities with new and existing customers.
• Develop new business through proactive and creative sales activities and identifying future market opportunities.
• Support our Regional Sales Managers (RSM's) with market research identify new customers and product applications.
• Carry out team administration tasks, including following up on sales leads and quotations.
• Arrange sales meetings between clients and the Regional Sales Manager (RSM).
• Support pipeline and forecasting with the RSM.
• Assist with follow-up tasks, activity notes, and new client communications to keep the RSM on the road.
• Share technical knowledge to train colleagues and new starters.
• Utilize our CRM system (NetSuite) to track opportunities, coordinate quotes with other subsidiary offices, and departments.
• Must have the ability and flexibility to travel in Canada and the US for training and trade show purposes.

What we are looking for in our Inside Sales Representative:

• Ability to effectively communicate (both written and verbally) information and build relationships with fluency in both French and English
• Passion for giving excellent customer service.
• Ability to deal with complex inquiries and independently make decisions to provide solutions to our customers
• Previous sales experience. (recommended)
• Detail oriented and able to multitask.
• Technical proficiency with CRM and marketing automation software.
• Strong organizational skills with the ability to prioritize and manage time effectively.
• Professional attitude and strong work ethic.
• Willingness to learn and adapt to new products and services.
• Ability to work effectively in a team centric environment.

What can we offer you?

We offer a market competitive pay and benefits program, as well as opportunities for advancement, knowledge and skills development, and recognition of achievements. In addition, we offer the following benefits to our employees:

• Generous Holiday & Vacation Program: 15 days per year (plus public holidays), raising to 20 days with length of service.
• Health Coverage: Short-Term & Long-Term Disability Plans and Health Insurance.
• Financial Incentives: Annual Salary Reviews, Referral Opportunities and Life Insurance.
• Retirement Planning: RRSP Scheme (Employer match up to 4%).
• Personal & Family Time: 1 day Paid Volunteering per year and Enhanced Parental Leave.
• Supportive work environment built on taking care of each other, decisiveness, resilience, responsiveness, and accountability with a reward and recognition scheme (Awardco) based on these values.
• Opportunities for professional growth, training and career advancement.
• Personal and Professional Development opportunities with dedicated budgets for study support.
• Regular staff events, get-togethers and celebrations.

Our professional culture, our dedication to our employees, and career opportunities — these are just a few benefits we're proud to offer. Our employees know every job is critical, and our commitment to each other and our customers drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits, and ongoing career development.

Ready to get started?

Western Global is growing and shaping the future of fuel storage solutions, apply to join our dedicated and successful team today

Western Global is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, religion, national origin, gender, sexual orientation, gender identity, disability, military/veteran status or other characteristics protected by law