Passenger Services Agents

5 days ago

Boul Romeo Vachon Montreal Quebec Canada Air Transat Full time
Company Description

Be part of the journey

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we're just getting started.

Want to join us?

You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.

Job Description
  • Welcome, inform and direct the passengers at the check-in counter;
  • Register the passengers as well as their luggage in the computer system;
  • Verifies all travel documents;
  • At the gates, the passenger agent will proceed to the various announcements;
  • Assists passengers at arrivals and departures (unaccompanied minors, passengers needing wheelchairs, etc.);
  • Conform to the legal rules pertinent to the airport industry, Health and Safety at work as well as all the other company's policies and work procedures;
  • Be able to react properly in case of emergency and apply the measures to be taken;
  • All other tasks necessary for the good operation of the Passenger Service Department.
Qualifications
  • High School Diploma or equivalent, studies in tourism, an asset
  • Customer service experience;
  • Obtain the Restricted area identity card (RAIC) upon hire;
  • Must be available to work on various shifts (day, evening, night, week-ends, holidays). Must be available 24/7;
  • Demonstrate judgment and problem-solving skills;
  • Complete and successfully pass the initial training to obtain the passenger service agent positon;
  • Enjoy working in a team environment;
  • Ability to lift loads;
  • Oral and written fluency in French and English *.

*A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Additional Information

15 positions available (temporary, 6 months).

Expected start date: End of January 2026.

This position is located at Aéroport International Montréal-Trudeau.

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

#LI-AB1

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs. 

  • Passenger Services Agents

    2 weeks ago

    Boul Romeo Vachon, Montreal, Quebec, Canada Air Transat Full time

    Company Description Be part of the journeyOur mission is to be the preferred airline of our customers and our team.Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we're...

  • Passenger Services Agents

    1 week ago

    Montreal, Canada Air Transat Full time

    Job DescriptionWelcome, inform and direct the passengers at the check-in counter;Register the passengers as well as their luggage in the computer system;Verifies all travel documents;At the gates, the passenger agent will proceed to the various announcements;Assists passengers at arrivals and departures (unaccompanied minors, passengers needing wheelchairs,...

  • Passenger Services Agents

    1 week ago

    Montreal, Canada Transat Full time

    Company DescriptionBe part of the journey!Our mission is to be the preferred airline of our customers and our team.Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re...

  • Ramp Agent

    5 days ago

    Boul Romeo Vachon, Montreal, Quebec, Canada Air Transat Full time

    Company Description Be part of the journeyOur mission is to be the preferred airline of our customers and our team.Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we're...

  • Agent Passager

    2 weeks ago

    Montreal, Canada Menzies Aviation Full time

    Job Details Description Les principales responsabilités sont les suivantes - Assurer l'exactitude de toutes les exigences en matière de poids et de balance- Traiter rapidement toutes les plaintes relatives au service à la clientèle en mettant l'accent sur une résolution positive.- Effectuer toutes les procédures d'enregistrement, y compris le...

  • Superviseur Agent Passager

    2 weeks ago

    Montreal, Canada Menzies Aviation Full time

    Job Details Description Vous êtes passionné par l'aviation et aimez travailler dans un environnement dynamique ? Nous recherchons une personne dévouée pour assurer le bon déroulement des opérations sur le tarmac. Rejoignez notre équipe et atteignez de nouveaux sommets grâce à une carrière chez Menzies Aviation ! À propos de nous : Rejoindre...

  • Station Service Attendants/counter Sales Agents

    2 days ago

    Quebec City, Canada VIA Rail Canada Full time

    Reference Number : 721 Status : Permanent - Part-time Annual Salary / Hourly Rate : $25.89-29.99/h Number of positions to be filled : 4 Application Deadline : 03/16/2025 Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our...

  • Agent-conseil ou agente-conseil, Expérience membre et client-FR

    1 week ago

    Quebec, Canada Desjardins Full time

    Agent-conseil ou agente-conseil, Expérience membre et client-FRJoin to apply for the Agent-conseil ou agente-conseil, Expérience membre et client-FR role at DesjardinsAgent-conseil ou agente-conseil, Expérience membre et client-FRJoin to apply for the Agent-conseil ou agente-conseil, Expérience membre et client-FR role at DesjardinsLe mode de travail...

  • Station Agent

    2 weeks ago

    Nunavik, Quebec, Canada Air Inuit Full time

    WHY JOIN AIR INUITEvery day, something extraordinary happens in the skies above Nunavik. At Air Inuit, we're not just flying planes, we're connecting communities, delivering essentials, and making a meaningful impact. We're looking for dedicated individuals ready to take their careers to new heights. If you're driven by purpose and motivated by challenge,...

  • Airport Duty Officer: Passenger Care

    4 weeks ago

    , , Canada Royal Air Maroc Full time

    A leading airline is seeking a Duty Officer at Montréal airport to supervise customer services, coordinate passenger assistance, and ensure operational compliance. Ideal candidates should have at least 5 years of experience in the airline industry, a Bac+2 or higher qualification in management or a related field, and be fluent in French and English. This...