Employment Consultant

Are you someone who is passionate about helping your community? Do you enjoy seeing others succeed?

Who we are:

The Multi-Service Centre (MSC) is a non-profit organization serving the tri-counties area of Oxford, Elgin and Norfolk and focusing on delivering essential services to our community. Staff and management provide high quality, client driven care programs including Adult Literacy & Essential Skills, Employment Programs and Home Support services

Who we are looking for:

We are seeking a highly motivated individual who enjoys seeing the positive impact of their work within their community. As an employment consultant you will be part of a diverse and forward-thinking Employment Services (ES) team who provides exceptional employment services to the tri-counties area of Oxford, Elgin, and Norfolk

What we offer:

• Positive, purpose- driven work culture
• Engaged and supportive management team
• Prioritizing work life balance: paid time off, hybrid work, set boundaries to disconnect after work
• 35 hour work week
• Competitive wage commensurate with experience
• Health and wellness benefits; benefits package
• Professional growth & development opportunities

As an Employment Consultant at the MSC you will:

• Conduct employment assessments to understand and document client needs; provide individual career coaching and direct support to clients in resume and cover letter writing, interview preparation, and job search strategies; assist clients with establishing strong job seeking skills, positive attitudes, and interview readiness; establish and implement Plans of Action
• Manage documentation and client records in the Employment Ontario Case Management System; maintain an up-to-date caseload for progress and contact; conduct and document regular follow-up activities with clients
• Assist with apprenticeships pursuits and assessments for additional training programs
• Liaise and collaborate with community partners and agencies to access resources to assist with successful outcomes; refer clients for other support where appropriate
• Collaborate with the Employment Services team as required to problem solve job placements, engage mentors for clients and monitor to ensure successful outcome
• Assist with employment initiatives such as job fairs, outreach initiatives, presentations, and other employment related events
• Apply and continually enhance knowledge of the local Labour Market, trends, tools, resources, programs, and opportunities

What you bring:

• Post-secondary degree, diploma, or certificate in Career Practitioner/Employment Counseling, or Social Services
• Experience working with employment or social services caseloads
• Career Development Practitioner Certificate (CDP), Life Skills coaching or equivalent is an asset
• Strong interpersonal, organizational, and customer satisfaction skills
• Diplomatic and tactful conflict resolution, and problem-solving abilities
• Adherence to confidentiality and professional code of conduct
• Passion for continuous professional development

Please Note: The information in this job posting has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required.

To Apply:

If you are interested in having the opportunity to work in an environment that promotes quality, excellence, innovation, cooperation and respect in the workplace, and would like to apply for this position, please forward your resume and cover letter by December 5th.

Notice to all candidates: In accordance with the Integrated Accessibility Standard Regulation (IASR) under the Accessibility for Ontarians with Disabilities Act (AODA), we will provide reasonable accommodation, accessible formats and communication supports for applicants, as needed, upon request.

AI Disclosure: The MSC uses artificial intelligence to help screen applicants in our hiring process

Job Type: Permanent

Pay: $23.05-$24.09 per hour

Work Location: In person