Director, Enterprise Change Management

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

This position is excluded from the bargaining unit.

In accordance with the Handbook of Employment for Management and Professional Staff (Excluded), this position has a comprehensive benefits package and an annual salary which will be commensurate with qualifications.

Location - This role is hybrid with a mix of remote and in-person work at North Campus, Edmonton.

Position Summary

Reporting to the Associate Vice-President, Strategic Transformation & Delivery and Chief Transformation Officer, the Director, Enterprise Change Management provides institution-wide leadership and strategic oversight for all change management activities associated with major transformation programs, continuous improvement initiatives, and technology-enabled change across the University.

The Director is responsible for creating and stewarding an enterprise change management strategy that enables the University to successfully navigate complex, multi-year transformations and to strengthen its overall organizational readiness and resilience.

Operating as the University's senior subject-matter expert in organizational change, the Director ensures that institutional priorities academic, research, administrative, digital, and service transformation are adopted and sustained by leaders, faculty, staff, and students. The role sets the standards, methods, and tools for change management; oversees change and readiness assessments for major initiatives; leads enterprise-level communication and engagement strategies and builds long-term change capability across colleges, faculties, and administrative units.

The University Initiatives Office coordinates complex and cross-functional strategic initiatives across the University of Alberta. The office works alongside administrative units and colleges to help develop and implement solutions that improve the user experience for those who access U of A services, and for those that work within these business processes.

• Develops and executes an enterprise-wide change management strategy aligned with the University's strategic plans, transformation roadmap, and digital modernization priorities.
• Provides strategic direction and oversight for change management plans, stakeholder analyses, future-state readiness, and sustainment activities for priority transformation programs.
• Oversees the development and execution of institution-wide communication and engagement strategies for transformation initiatives led by the Office of Strategic Transformation & Delivery.
• Establishes and chairs an Enterprise Change Community of Practice to ensure continuous improvement and consistency across all change activities.
• Serves as the senior advisor to institutional leaders on complex organizational change, cultural transformation, and people impacts associated with strategy and technology shifts.

• Oversees resource planning, workload allocation, and performance management for change management staff.

• Bachelor's degree required; graduate degree in organizational development, leadership, communication, or a related field preferred.

• Professional certification in Organizational Change Management (e.g., CCMP, Prosci, or a comparable credential).
• 10+ years of progressive experience in large-scale organizational change, including leading enterprise or multi-unit transformation initiatives.
• Strategic advisory experience working with executives, governance bodies, and senior academic leaders in complex, unionized environments.
• Demonstrated ability to lead change strategy across a large, decentralized organization with diverse stakeholders.
• Expertise in organizational change methodologies, communication strategy, engagement planning, and adoption measurement.
• Strong leadership, coaching, and people-management skills with the ability to build a high-performing team.
• Outstanding communication abilities—written, verbal, and visual—with proficiency in tailoring messages for diverse audiences.
• Strong understanding of project, program, and portfolio management; organizational design; and continuous improvement principles.
• Ability to operate effectively in ambiguity, manage complex stakeholder relationships, and navigate competing priorities.

Application Instructions

Click "Apply Now" to submit your cover letter and resume.

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L'Université de l'Alberta s'engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.