Patient Coordinator for Pacific Sleep Care

2 weeks ago

Courtenay BC VN K, Canada Careica Health Full time

PATIENT COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION

Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in-person and over the phone, this may be a fit for you

WHAT DOES A PATIENT COORDINATOR DO?

In a typical day at our Sleep Apnea Clinic, you'll be excited to start the morning with a coffee in-hand, energized and self-motivated to be the face of Pacific Sleep Care. Our clients' first interactions happen with you, and after hearing your kind voice and soothing empathy they will feel great about choosing Pacific Sleep for their therapy needs. You're the quarterback of the operation in that you are booking appointments, speaking with clients in-clinic and over the phone, as well as having them complete forms - sometimes all at the same time, so you embrace multitasking and thrive on the challenges it presents. We are a specialized provider, so you'll always welcome the opportunity to educate/empower clients on our unique services, processes and equipment. Following their clinical appointment, it will be your responsibility to process payment and send them home with a smile on their face. There are also basic inventory management, weekly reports and audits.

On occasion, you will be required to attend training or provide coverage at our Sleep Apnea Clinic in Campbell River.

WHAT QUALIFICATIONS DO I NEED FOR THIS ROLE?

  • Completion of high school
  • Exceptional customer service
  • Medical office education or experience, an asset
  • Well organized and tech savvy (able to confidently use Google Suites)
  • An eagerness to embrace Pacific Sleep Care's culture

WHAT DO I GET OUT OF IT?

The satisfaction of fostering positive relationships by providing support to clients and your team, while helping people live their best lives.

DETAILS

  • This is a full-time gig, with a 40-hour work week (Monday to Friday, DAYS 9-5)

  • We offer competitive wages, a comprehensive health plan, paid vacation, personal and sick time

WHAT HAPPENS NEXT?

Please attach your resume and optional cover letter, then answer the skill testing questions. If you'd like to learn more about Pacific Sleep Care, visit our website

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