Patient Care Representative

2 weeks ago

Victoria BC VR S, Canada CanSleep LP Full time

An exciting opportunity for an individual who is passionate about patient care If you are superior with computers, able to multitask, and have previous experience in a similar position, we want to hear from you

CanSleep is seeking a part-time Patient Care Representative to join their team in Victoria, BC. This role will primarily be based at our Oak Bay location.

PRIMARY RESPONSIBILITIES

  • Email and phone reception
  • Greet patients and provide a welcoming, professional environment.
  • Patient scheduling
  • Manage clinic calendars for sleep studies, CPAP setups, and follow-ups.
  • Assist patients with minor equipment troubleshooting
  • Ensure all patient documents are completed accurately
  • Inventory management
  • Ensure claims/pre-approvals are completed and submitted
  • Liaise with insurance companies as needed
  • Educating and providing patients with Home Sleep Apnea Testing devices within Provincial Accreditation Guidelines
  • Shipping/receiving

REQUIREMENTS OF THE POSITION

  • Minimum 1 year of experience in a similar position (i.e. medical office, customer service, administration)
  • Superior communication skills and command of the English language (additional languages considered an asset)
  • Proficient with computers and software, including Google and Microsoft platforms
  • Able and willing to learn new software and technologies
  • Able to multitask
  • Able to apply critical thinking skills
  • Able to work independently or as a team with minimal supervision

WORKING CONDITIONS

  • Work hours are between 9 am and 5 pm, Monday to Friday (half hour unpaid lunch)

We wish to thank you for your application, but please note that only qualified candidates will be contacted for an interview.

Job Types: Part-time, Permanent

Pay: From $20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Application question(s):

  • What are your wage expectations for this position?

Experience:

  • Administrative: 2 years (preferred)
  • Customer service: 2 years (preferred)

Work Location: In person

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