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Territory Manager

2 weeks ago

Calgary, Alberta, Canada SOLVET Full time

WE'RE HIRING

Let's help you launch your career with Alberta Veterinary Laboratories ("AVL/Solvet") We are looking for an energetic and dedicated
Territory Manager, Companion Animal - Ontario/Eastern Canada,
to join our team
remotely
working 40 hours/week (Monday - Friday).

THE ROLE

The Territory Manager oversees sales and relationship management within a designated geographic area. This role is responsible for generating new business, building long-term customer relationships, maintaining existing accounts, and achieving sales targets through effective planning, client engagement, and strategic execution.

The objective of this role is to provide solutions that meet customer needs and for creating demand for the portfolio of products by changing prescribing and dispensing habits of veterinarians and generating demand from end users.

DAY-TO-DAY

Sales Planning & Execution

  • Develop and implement a comprehensive territory sales plan to meet or exceed targets.
  • Identify, qualify, and close new business opportunities within the assigned territory.
  • Execute sales strategies to improve product distribution, sales volume, brand awareness, and customer education.
  • Monitor and track performance against objectives; re-evaluate and adjust plans quarterly to enhance results and profitability.

Customer Relationship Management

  • Build and maintain strong, long-term customer relationships.
  • Serve as the primary point of contact for all customers in the territory.
  • Conduct regular customer visits to assess needs, promote products/services, and ensure satisfaction.
  • Address product/service issues, resolve disruptions, and manage customer complaints proactively.

Collaboration & Communication

  • Work closely with internal teams, including marketing, product, and customer support to ensure high levels of customer satisfaction.
  • Communicate key insights from the fields such as competitor activity, customer behavior, and market trends—to the broader team.
  • Enhance the company's profile and value proposition within the veterinary channel and customer base.

Territory & Market Intelligence

  • Stay informed on industry trends, competitive landscape, and market conditions.
  • Understand the unique needs and challenges within the territory and anticipate customer issues based on market knowledge.
  • Identify and communicate differentiating factors that provide added value to customers.

Operational Excellence

  • Use best practices for route planning, call frequency, and territory coverage.
  • Maintain accurate records of customer accounts, decision-makers, and key contacts.
  • Submit timely weekly reports summarizing performance against objectives.
  • Maintain fiscal responsibility by managing trade spend per account and ensuring expenditures align with budget.

Technical Support & Representation

  • Provide product training and technical support to clients and partners.
  • Build and deliver compelling technical presentations to introduce product features and benefits.
  • Represent the company at customer meetings, trade shows, industry conferences, and association events.
  • Participate in internal, customer, and regulatory audits as needed.
  • Perform other duties as required.

Disclaimer
: This position summary should not be considered exhaustive. Other duties may be assigned as required. We are looking for individuals who are excited about a fast paced, high-volume workload and flexibility and willingness to step outside of their role to support their teammates. These job duties may evolve as the candidate grows in this role.

IDEAL FIT

Education & Experience

· Bachelor's Degree or college diploma. (Animal Health, Agronomy, Biology, Animal Science or Animal Health).

· Minimum of 2 years in related direct sales and/or marketing experience with preference given to pharmaceutical or veterinary industries and products.

Skills and Attributes

  • Microsoft Excel
  • CRM Management

REQUIREMENTS

  • Valid Driver's License
  • Criminal Record Check

WORKING CONDITIONS

·      Remote Role in Ontario Canada

· hours/week (Monday - Friday)

WHAT'S IN IT FOR YOU

We are committed to keeping our team healthy and motivated, so they can do the best work of their lives. We've built a company where people love to come to work, and we think you will too Team members benefits include:

  • Casual dress
  • Paid time off (including vacation, sick and personal days)
  • Life insurance and comprehensive healthcare benefits
  • Performance reviews and ongoing conversations plus annual compensation reviews
  • Opportunities for professional growth through learning & development initiatives
  • A dynamic, inclusive, and collaborative work environment

NEXT STEPS

If this opportunity sounds like a great fit, apply now through our company website with a copy of your resume

We appreciate the interest from all candidates in our career opportunities however, only those selected for an interview will be contacted.

ABOUT US

At BVR Veterinary Supplies & Alberta Veterinary Laboratories/Solvet our multi-faceted team is dedicated to promoting the health and welfare of animals. Built on the values of INNOVATION, QUALITY, PEOPLE/ANIMALS, ACCOUNTABILITY, PASSION, and SAFETY. We are a Canadian company searching for new solutions to old problems through the development and world-wide distribution of products that bring great comfort and ease to both owners and animals. Founded in 2009, this Calgary-based family owned and operated company has provided quality animal health products to thousands of farmers, vets, and pet owners. Our mission is simple … we listen to our customers and deliver solutions to problems they face daily.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We encourage applications from people of all backgrounds and are committed to providing a workplace that respects and values individual differences.

If you need assistance or accommodation during the application process due to a disability, please reach out to our HR team. We are dedicated to providing inclusive and accessible recruitment experience for all candidates.

Note
: The collection, use, and retention of personal information will be in accordance with Company privacy policies and practices. By submitting your resume and personal data to us and participating in the recruitment process, you acknowledge and consent to collecting, using, and disclosing your personal information by the company to determine your suitability for employment opportunities.