Licensed Automotive Technician

1 week ago

Service Department Ottawa Ontario, Canada Store 457 Full time $42,000 - $84,000 per year

We pay top rates for licenced techs Up to $42.00/unit available.

The Licensed Technician works in conjunction with the Automotive Service Advisor, Automotive Service Manager, Tower Operator and fellow coworkers to promote a customer first environment. A licensed technician is required to inspect, diagnose, repair and service mechanical, electrical and electronic systems and components of vehicles while working in a busy service centre, with state-of-the-art equipment.

Must be willing to work some weekend shifts

Policy, Procedures, Standards

  • Work in accordance with Canadian Tire best practices in service deliverym customer values, store operations, as well as relevant health and safety legislation
  • Engage in staff development initiatives to ensure standards are understood and met
  • Keep current on the material contained within the Policy and Procedures Employee Manual
  • Follow store health and safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately
  • Participate in meetings

Major Tasks and Responsibilities

  • Maintain professional appearance (uniform, hygiene and grooming)
  • Perform maintenance and repair vehicles as requested by customers
  • Perform road tests using safe driving standards
  • Provide written, prioritized quotations for necessary additional work
  • Notify Service Advisor and customer of additional maintenance work required to be recorded
  • Explain procedures and repairs directly to customers, as required
  • Perform daily bay inspections
  • Instruct apprentices by monitoring and verifying their work for accuracy
  • Increase sales of the service department
  • Maintain and keep company and personally-owned equipment and tools in good repair
  • Develop and maintain up-to-date knowledge of the operation, maintenance and repair of most domestic and imported cars
  • Complete other tasks as required

Major Requirements and Competencies

  • Valid mechanic's license
  • Valid driver's license in the province of employ
  • Ability to procide professional customer service and employee support
  • Ability to work in a team environment to achieve common goals
  • Ability to maintain composure and work effectively in a fast-paced environment
  • Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
  • Organizational skills
  • Attention to detail
  • Effective written and oral communication skills
  • Basic math

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