System Controller Trainer

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta's interconnected power grid and also facilitate Alberta's competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

If you are a current AESO employee or contractor, please view openings and apply through our internal site at Workday.

At AESO, we keep the lights on for millions of Albertans by ensuring a reliable and efficient electric system. As a System Controller Trainer, you'll report to the Manager, Training and Compliance Delivery and play a vital role in shaping the next generation of system controllers who safeguard Alberta's grid. If you're passionate about adult learning, operational excellence, and contributing to a resilient energy future, this is your opportunity to make a lasting impact.

This full-time permanent opportunity offers room for growth, competitive compensation, and a variable pay program. We also have paid vacation and flex time, health & dental health benefits, mental health support, defined contribution pension plan, and learning and development opportunities as part of your overall compensation package. We support a flexible and hybrid work environment.

Accountabilities include but are not limited to:

• Develop, maintain, and deliver a formal System Controller training program using the ADDIE model for instructional design.

• Ensure training meets reliability standards for:

  • System Controllers in Training to achieve NERC Reliability Operator (RC) certification.

  • Competency verification for AESO System Controller task lists.

  • Ongoing NERC continuing education and Alberta Reliability Standard requirements.

• Design and integrate Human Performance Improvement tools into learning materials and job aids.

• Collaborate with subject matter experts and industry peers to support annual Alberta System Restoration and System Operator Training events.

• Deliver training programs online or in person for groups of 30–60 learners.

• Maintain AESO's status as a NERC continuing education provider by managing course records and updating databases.

• Develop and maintain NERC Individual Learning Activity (ILA) documentation for Continuing Education (CE) hours.

• Conduct training needs and performance analysis, including cause coding activities.

• Support logistical requirements for training programs (facilities, catering, A/V).

• Assist the Manager, Training and Compliance Delivery with organizational initiatives.

What you'll bring to us:

• Certificate in Workplace or Adult Learning (or equivalent) from an accredited institution.

• Minimum 5 years' experience in adult learning or equivalent combination of education and experience.

• Strong oral and written communication skills, organizational skills, and attention to detail.

• Experience with systematic approaches to performance improvement and training.

• Familiarity with online learning tools and platforms (Adobe Creative Suite, Articulate, Teams).

• Participation in human performance and train-the-trainer workshops (asset).

• NERC Certified Reliability Operator status and simulator-based training experience (asset).

• Minimum 5 years' experience as a NERC Certified Operator in Alberta (asset).

Application deadline: November 17, 2025

#LI-Hybrid

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Freedom of Information and Protection of Privacy Act (FOIP Act) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 33 of the FOIP Act.