Information Technology Manager

Company Description

For over three decades, Horizon Contracting Group has been a trusted provider of top-tier landscape construction and maintenance services in Western Canada. Specializing in commercial and government projects, the company has established a strong presence across the Lower Mainland, Okanagan, and Sea to Sky Corridor. With experienced teams and diverse divisions, Horizon handles a wide range of landscape industry projects with precision and expertise. The company is committed to quality, innovation, and delivering exceptional results for its clients.

Role Description

This is a full-time hybrid role based in Langley, BC, with the flexibility to work from home part-time. We are looking for an 
IT Manager
 to shape Horizon's technology strategy across multiple divisions while overseeing the daily IT operations that keep our teams productive and secure. This is a hands-on manager role where you'll influence both 
long-term strategy
 and 
day-to-day delivery,
helping us strengthen our infrastructure, modernize our systems, and enhance how our people work.

If you're an experienced IT professional who loves a mix of problem-solving, innovation, and collaboration, this is your opportunity to make a real impact at a company that values growth, trust, and teamwork.

What You'll Do

Strategic & Operational Leadership

• Partner with senior leadership to design and implement IT initiatives that align with Horizon's business goals and support our multi-division operations.
• Evaluate emerging technologies and lead innovation projects that improve efficiency and user experience.

Network & Infrastructure Management

• Oversee the design, maintenance, and performance of all IT infrastructure (LAN, WAN, VPN, DNS, and cloud-based services).
• Ensure consistent uptime, connectivity, and network security across all Horizon locations.

Cybersecurity & Risk Management

• Develop, implement, and maintain IT security policies to protect company data and assets.
• Conduct security audits and respond to alerts such as phishing attempts, endpoint security notifications, and SIEM alerts.
• Foster a proactive cybersecurity culture across the organization.

Hardware, Software & Systems Integration

• Manage hardware and software procurement, installation, and lifecycle maintenance.
• Support software integrations and data programming between systems (including Trimble, POS, and ERP tools).
• Maintain and patch systems regularly to ensure compatibility and security.

User Support & Collaboration

• Provide approachable, effective support to staff with varying technical backgrounds.
• Communicate clearly with non-technical audiences and translate IT solutions into practical business value.
• Foster strong relationships with team members across divisions.

Vendor & Budget Oversight

• Manage IT vendor relationships, contracts, and service agreements.
• Negotiate pricing and service terms to maximize value.

Documentation & Reporting

• Maintain accurate documentation of systems, configurations, and processes.
• Report on key IT performance indicators including uptime, response times, and incidents.

Bonus:
 Experience coding or developing applications is an asset.

What You Bring

Education & Experience

• Degree in Computer Science, Information Technology, or a related field.
• 7+ years of progressive IT experience, including 2–3 years in a leadership role.
• Experience supporting a multi-location organization and communicating with non-technical stakeholders.
• Certifications in TCP/IP networking, Windows, or cybersecurity are considered an asset.

Skills & Strengths

• Broad knowledge of networks, information security, and systems management.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent communication skills with a professional, patient approach to user support.
• Highly organized, detail-oriented, and self-motivated.
• A collaborative team player who thrives in a dynamic, growing company.