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Banquets - Server Chop Steakhouse

2 days ago

Ottawa, Ontario, Canada Northland Properties Full time
EVENT SERVER
 
We are looking for an event server to join our team. If you are interested in hospitality, learning more about event planning, creating memorable experiences with attentive service, product knowledge, fun and passion with one of Canada's fastest growing hospitality groups – this is the role for you
 
WHAT'S IN IT FOR YOU:

Opportunity for development from GM, Event Manager, and Regional Manager
40% discount on meals when working 
25% discount for our restaurants (Moxie's, Chop, Shark Club, Denny's and Rockford)
Employee discount and Friends & Family discount for all Northland affiliated brands including Grouse Mountain, Revelstoke Mountain Resort, Sutton Hotel Group.

CHARACTER:

Outgoing, positive and upbeat
Pleasant and accommodating, willing to go the extra mile
Friendly, enthusiastic, and engaging personality
Understands sense of urgency and is able to maintain momentum
Strong work ethic with flexible availability
Calm and organized demeanor – even under high pressure situations
High level of self-confidence, self-motivated
Team oriented, also able to work independently
Outstanding, proactive guest service skills

COMPETENCIES:

Attention to detail
Professional presentation and appearance standards
Remains calm under pressure
Organization and planning
Excellent communication (both verbal and written) and interpersonal skills
Good physical condition, as this position requires constant walking, standing, bending and lifting
Understanding of Audio-Visual technology

KEY RESPONSIBILITIES:

Involvement in several types of service including breakfasts, lunches, coffee breaks, plated dinners and buffet dinners
Executing daily work activities according to the Banquet Event Order (BEO)
Anticipating guests' needs; acknowledge and respond promptly to guest requests
Working as part of a team and communicating with your colleagues to ensure a smooth event
Clearing tables as needed throughout the event
Setting up and tearing down of meetings, functions, receptions, including moving tables and chairs
Working with groups from 2 to 200 guests
Serving all guests with a high level of service and in a timely fashion
Cleaning up after events including removal of décor, taking down the buffet, vacuuming, removing dirty dishware, sanitizing tables
Other duties as assigned

RENUMERATION:

Hourly wage
Shares in event gratuities

OTHER DETAILS:
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests.  We support the well-being and growth of team members in all aspects of their life, in and outside of work, which is why we are committed to providing industry-leading benefits and unmatched hospitality and travel perks.