Casual Banquet Server

5 days ago

Ottawa, Canada Aramark at the Shaw Centre Full time

**The Shaw Centre, voted the #1 Convention Centre in the world, is looking to hire casual banquet servers**

**Essential Functions**:

- Know and comply with all ARAMARK, and client policies and procedures regarding safety, security, and emergencies.
- Assist in preparing banquet room for the function as required displaying excellent customer service and a well-groomed, neat appearance.
- Serve meals and beverage by course and remove dishes when appropriate in accordance with standard serving and clearing protocol.
- Properly sets tables and related furniture for special functions.
- Wipes and polish silverware.
- Set up, deliver and retrieve breaks.
- Cleans all areas that were used for special function upon completion and perform any additional areas as necessary.
- Performs opening and closing side work as needed.
- Maintains storage room of supplies in an orderly fashion.
- Ensure cleanliness and a pleasant atmosphere of banquet at all times. Maintain cleanliness and product standards and ensure all trash is correctly disposed of.
- Ensure guest satisfaction.
- Diplomatically handles guest complaints - always be polite and maintain a professional manner.
- May be required to train other employees, educating them on menu items and other aspects of the role.
- May be required to serve food in the bar area.
- Must be flexible and willing to work a varied schedule.
- Incumbent will adhere to the collective agreements in effect and must be Smart Serve certified.

Must be able to lift 30 pounds

**Orientation to include**:

- AODA Training, Anti Harassment/Violence Training, Cultural Awareness
- Health and Safety Training
- Safe STEP
- TEAM Alcohol Training
- FOCUS on Customer Service

**Required Training**:

- Smart Serve

**CLEAN CRIMINAL BACKGROUND CHECK IS REQUIRED**

**If selected for an interview, please notify Human Resources if you require an accommodation**

**Job Type**: Casual

Pay: $16.55 per hour

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

Work Location: In person

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