Customer Service Manager
4 days ago
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handle customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing "Failure to Deactivate" Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
The minimum rate of pay for this position starts from $16.60. Rate of pay will be determined based on relevant experience.
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
621 Fairville Blvd, Saint John, NB E2M 4X5, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.- Find Jobs
-
Customer Service Manager
2 days ago
(CAN) QC MONTREAL WAL-MART, Canada Walmart Full time $20,000 - $60,000 per yearPosition Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...
-
Customer Service Desk Associate
2 weeks ago
(CAN) ON KANATA WAL-MART, Canada Walmart Full time $22,000 - $40,000 per yearPosition Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...
-
General Merchandise Associate
3 days ago
(CAN) NB SUSSEX WAL-MART, Canada Walmart Full time US$16,000 - US$20,000 per yearPosition Summary...Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale of...
-
Pharmacy Manager
7 days ago
(CAN) ON LONDON WAL-MART, Canada Walmart Full time $70,000 - $90,000 per yearPosition Summary...The Pharmacy Manager is responsible for all day-to-day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also see that the Pharmacy operates according to Walmart policy, professional standards, and provincial and federal regulations.What you'll do...Lead the Pharmacy and OTC teams...
-
Customer Service Manager
2 days ago
(CAN) NB FREDERICTON WM SUPERCENTER, Canada Walmart Full time $34,000 - $43,000 per yearPosition Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...
-
Customer Service
6 days ago
Saint John, Canada Spicy Boys Full timeJob Description: Customer Service Representative **Responsibilities**: - Provide exceptional customer service by addressing inquiries and resolving customer issues promptly and professionally - Handle customers and provide accurate information and assistance - Maintain customer records by updating account information and documenting interactions - Process...
-
Dispatcher
5 days ago
Saint John, NB, Canada Petro Service Limited Full timePetro Service Limited is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail...
-
General Merchandise Department Manager
3 days ago
(CAN) QC MONTREAL WAL-MART, Canada Walmart Full time US$19,985 - US$89,999 per yearPosition Summary...To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer's shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This...
-
Customer Service Representative
2 weeks ago
Saint John, NB EK S, Canada SJ Edge Connections Full time $45,000 - $60,000 per yearGreat service isn't just what we do - it's who we are. Every interaction is a chance to create a positive experience, solve a problem, or brighten someone's day. If you believe in the power of meaningful conversations and making people feel truly supported, we want to hear from you.We're looking for a Customer Service Representative who's passionate about...
-
Customer Service Representative
1 week ago
Saint John, Canada Staples Canada Full time: 1235820 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...
