Field Service Technician

4 days ago

Edmonton, Alberta, Canada Total Power Limited Full time

What You�ll Do � The Role

  • Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
  • Test, measure, and verify electrical component operations, including energized components and electrical fields.
  • Program, test, and connect transfer switches.
  • Program, test, and trouble shoot both generators set and synchronizing controls system.
  • Conduct startups and load bank tests as required.
  • Operate / diagnose engine driven gensets powered by diesel or natural gas.
  • Build strong customer relationships by engaging in positive, professional communications.
  • Maintain all company tools and materials, including an accurate inventory of parts.
  • Communicate with the Supervisor on all aspects of service.
  • Complete required service and equipment performance reports as required.

What You Need

  • Minimum 3 years� experience as a generator field service technician.
  • College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
  • A valid AB driver's license in good standing.
  • Working knowledge of D/C and A/C electrical systems.
  • Mechanical, engine, and electrical trouble shooting skills.
  • Superior customer service skills and track record.
  • Professional verbal and written communication skills.
  • Comfortable using MS Office suite including Outlook suite.
  • Strong time management skills.
  • The ability to work efficiently with minimal supervision.

Working Conditions

  • After hours On-Call � Required
  • Heavy lifting and physical exertion is required
  • Ability to work irregular hours / overtime
  • Full time position plus approved OT
  • Willing to work locally and throughout the Province of Alberta.
  • Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

We Offer

  • Comprehensive medical, dental, and vision benefits.
  • Employer RRSP matching program.
  • Health & wellness spending accounts and Employee Assistance Program.
  • Paid time off and statutory holidays.
  • Tuition reimbursement and professional development opportunities.
  • Company vehicle for select roles and on-site parking.

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