Storage Admin

Cognizant is seeking an experienced File and Block Storage Admin for a full-time remote opportunity in Canada.

Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.

In this role, you will:

• The Storage Engineer will be responsible for managing block storage and a fiber channel SAN (Storage Area Network) for the client.
• Provide maintenance and support of the fabric and arrays as required for their day-to-day operation and utilization for disaster recovery activities.
• Perform any required storage provisioning.
• Perform planned maintenance activities on an established cycle.
• Maintain accurate and up to date inventory details in the ticketing system.
• Work closely with cross-functional teams, including network, server, and application teams, to ensure seamless integration and optimal system performance.
• Perform planned upgrades in conjunction with the storage engineering team.
• Monitoring and troubleshooting issues in the fabric, on the arrays and/or with other teams.
• Work with storage requests, incident tickets and changes in a timely manner and work with Helpdesk to resolve issues.
• Serve as subject matter expert for complex storage and fabric-related issues, conducting root cause analysis to minimize downtime and ensure high availability.
• Coordinate and review the capacity needs based on information from the monitoring tools and schedule to add resources.

· ·Proactively participate in storage support issues by identifying, researching, and applying solutions to a wide variety of technical issues.

• Work with 3rd Party vendors and internal customers, interfacing management personnel, to accomplish requested technical tasks.
• Respond to assigned Storage Engineering service requests and provide timely status updates on the progress of ongoing requests.
• Create and maintain comprehensive technical documentation for all storage infrastructure, and develop scripts (e.g., using Python, PowerShell) to automate storage management tasks.
• Follow policies and procedures for change, problem and incident management.

Qualifications:

• 5+ years' experience with medium-to-large storage environments as Storage Administrator.
• Advanced knowledge and 5+ years of experience in EMC PowerMax and Unity storage arrays including a deep understanding of associated management tools (Unisphere, Symcli).
• Advanced knowledge and 5+ years of experience in Cisco MDS fiber channel SANs.
• Knowledge and 1+ years of experience of Pure Flash Array storage is a strong plus.
• Knowledge and working experience with Unix, Linux, Windows and VMware operating systems.
• Knowledge and working experience with monitoring tools, preferably with SolarWinds.
• Knowledge and working experience with Replication Technologies (SRDF, Unity Replication)
• Strong understanding and practical experience with SAN protocols, including FC and NVMeOF.
• In-depth knowledge of Cisco MDS switches, including SAN fabric design, zoning, and management using tools such as NDFC.
• Good Scripting skills
• Advanced understanding of storage, network, and hardware technologies.
• Analytical and trouble shooting skills.
• Excellent verbal and written communications skills.
• A methodical and solid background in planning and completing complex tasks.
• Relevant certifications such as Dell EMC certifications or Cisco Certifications.

The salary range for this role is $77,000 to 91,000 CAD.

At Cognizant, we are eager to meet people who believe in our mission and can make an impact in various ways We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferable experience and skills make you an outstanding applicant and help us see how you would be helpful in this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Ontario and/or Nova Scotia, where our hubs are located. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs