Warehouse Customer Service Associate

6 days ago

Kitchener ON NB C, Canada Spaenaur Full time

Now Hiring: Join a Growing and Supportive Team

Job status: Permanent position (posting for an existing vacancy)

Who We Are & What Do We Do?

Spaenaur is recognized throughout North America as a leading distributor for industrial fasteners, hardware components and tools.

Spaenaur operates out of a 115,000 sq. foot warehouse in Kitchener, Ontario and has positioned itself as a master distributor serving Distribution, MRO and Production markets.

We source, purchase, package, market and sell a wide range of products to a variety of Customers. Spaenaur is recognized as one of the industry's leading fastener resource guides.

We specialize in same day shipping and in providing "Fasteners Right Now" to the marketplace.

At Spaenaur, we believe in doing good in the world, doing what we do well and helping people to develop themselves.

We believe in developing people and creating meaningful opportunities for growth. From the start, you will be supported through a structured onboarding experience designed to build confidence and capability. Our onboarding includes a dedicated "Boot Camp" period, providing focused time to observe, practice, and learn core activities in a hands-on environment. This approach allows you to gradually build skills, understand expectations, and apply learning in real work situations, setting a strong foundation for your ongoing development.

Check out our website:

What Does the Role Do?

The Warehouse Customer Service Associate Role engages in a variety of different activities daily that are critical to the success of the business and its commitment to customers.

These core activities include packaging products, retrieving/putting away products, and picking orders.

Additional activities may include shipping orders, serving customers at our retail counter or by email, receiving and inspecting products, as well as building product assortments.

Spaenaur's 'Bootcamp' onboarding program will guide you through completing these activities.

What We're Looking For:

  • We are looking for people who are curious and eager to learn about how a mid-sized industrial distributor successfully operates.
  • We are looking for people who are open to growing within the company.
  • We are looking for candidates who are flexible and who can seamlessly transition between activities as the needs of the business shift throughout the day.

What We Offer:

  • Employer paid benefits (Including vision care, dental care and extended health care coverage).
  • Employee Assistance Program (Including accessible 24/7, confidential, for personal and work-related topics).
  • Defined Benefit Pension Plan (Including secure and predictable retirement benefits).
  • Profit Sharing (Rewards based on company performance).
  • Tuition Reimbursement (covers costs of approved educational programs)

Schedule:

  • 10:30am-7:00pm Monday to Friday
  • No Weekends

Spaenaur welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To inquire about or make a request please contact us via our Human Resources team at ext. 4276 or by e-mail at

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Work Location: In person

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