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Junior Strata Manager

3 weeks ago

Burnaby BC VG H, Canada AA Property Management Full time

Job Overview

We are seeking a highly organized and customer-focused Strata Property Manager to oversee daily operations of residential and commercial properties. The ideal candidate will be responsible for maintaining property standards, managing Owner relationships, plan/attend meetings, and ensuring smooth administrative processes.

This role requires excellent communication skills, attention to detail, and proficiency with property management and Microsoft software. The Property Manager will play a key role in enhancing tenant satisfaction and operational efficiency.

Duties

  • Coordinate property maintenance and repairs, ensuring timely resolution of issues
  • Maintain accurate records of Council correspondences, service requests, and Resident communications using email, data entry and filing systems
  • Utilize property management software (Info-tracker, Sitelink) to track occupancy, financials, and maintenance schedules
  • Conduct regular property visits to uphold safety standards and property appearance
  • Handle inquiries via email/phone with professional etiquette and provide exceptional customer service
  • Prepare meeting agenda/package for Strata Council Meeting and General Meetings
  • Oversee administrative tasks such as billing, invoicing, and reporting to ensure compliance with company policies
  • Foster positive relationships with Clients through effective communication and conflict resolution
  • Collaborate with vendors, contractors, and staff to coordinate property services

Experience

  • Proven experience in property management or related administrative roles within real estate or facilities management
  • Familiarity with Info-tracker or similar property management software is highly desirable
  • Strong office experience including data entry, filing, and use of Microsoft Outlook
  • Excellent customer service skills coupled with professional phone etiquette
  • Experience in conflict resolution
  • Background in customer relationship management (CRM) systems is a plus
  • Prior experience in property management will be advantageous for understanding industry standards and best practices
  • Chinese languages - Mandarin, Cantonese - is a bonus to have

We offer a great mentorship program for newly licensed candidates, and we welcome experience agents looking for a change - send in your resume and let's get the conversation started

This position offers an engaging environment for professionals passionate about real estate management. The successful candidate will demonstrate a proactive approach to property oversight while delivering outstanding service to Clients.

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site gym
  • On-site parking
  • Paid time off
  • Vision care

Licence/Certification:

  • Driving Licence (required)

Work Location: Hybrid remote in Burnaby, BC V5G 1H3