IT - Business Applications Analyst

Don't skip a beat, apply to JAM Industries
JAM, making the world sound better, one brand at a time Do these words sound like music to your ears?

Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service

Summary
The Business Applications Analyst must possess qualifications and extensive hands-on experience in JD Edwards, project management, and the ability to lead a project (small to mid-size) or a small team. A Business Applications Analyst may oversee a group of business analysts and collaborate with other technical leads and SMEs.

Essential Duties And Responsibilities

• Setup/ Configure JDE modules to meet business requirements
• Document/Map Process, testing scenario's
• Supervise the development and execution of business solutions, systems, and services.
• Operate and analyze business applications, integrations, and data recovery methods.
• Demonstrate at least Basic to intermediate project management skills to ensure timely completion of projects and adherence to organizational goals and objectives.
• Participate as a project team member in strategic projects.
• Collaborate with company heads, stakeholders, customers, and process owners to determine financial, business, and operational requirements and goals.
• Verify the efficiency and effectiveness of existing systems and develop strategies for system improvements.
• Define the scope and parameters of system analysis, setting up criteria for results.
• Collaborate with other business analysts to plan, develop, design, and implement new applications and enhance existing applications.
• Assess software products to ensure they meet end-user demands.
• Assist management in making strategic decisions by providing cost-benefit and return-on-investment analyses for business applications.
• Analyze business requirements for modified and new business applications in collaboration with other business analysts and document fit/ gap analysis.
• Conduct training sessions and provide guidelines to junior analysts.
• Design methods and techniques for preparing and presenting business cases.
• Respond to assigned Helpdesk support tickets on time. Provide knowledge transfer to colleagues and junior BAs to help answer support tickets and meet SLA conditions.
• Ability to continuously learn and improve knowledge in relevant systems, modules, and technology.
• Utilize available learning methods including self-learning and self-improvement to achieve knowledge required for successful system support and projects.
• Ability to work in teams and to collaborate with others to achieve goals.
• Efficient communications with vendors and third-party stakeholders to address system issues and to help close open tasks.

Minimum Requirements

• Bachelor's degree or equivalent experience in a relevant field is required.
• Minimum of eight years of experience in business analysis is necessary, with at least five years as a JDEdwards analyst and configurator.
• Experience implementing, configuring and supporting JDE Distribution (Inventory, Sales, Procurement) or Financial Modules (GL, AR, AP). For CNC specialists, CNC experience is required.
• Knowledge of JDE Orchestrator and JDE development tools is an asset.
• Experience in supervising the development and execution of software solutions.
• Proficient in analyzing system requirements, fit/gap analysis, and technical solution documentation.
• At least basic to intermediate Project management skills are required.
• Ability to understand and work toward organizational goals and objectives, collaborating with various stakeholders.
• Strong problem-solving and analytical skills with a creative approach.
• Excellent verbal and nonverbal communication and interpersonal skills.
• Efficient, logical reasoning skills.
• Ability to explain complex ideas in a simple and user-friendly language.
• Highly motivated, self-directed, and able to set priorities and implement tasks in any environment.
• Customer service-oriented mindset.
• Expertise in using business analysis tools.
• Experience in preparing and conducting training sessions.

Ready to join our team? Here is why we are one big, happy JAMily…

• Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
• Wellness Incentive Program and an Employee Assistance Program.
• RRSP matching program.
• Work-life balance is key: Flextime, summer hours, paid vacation, personal time off.
• We value work life balance and offer a casual and fun environment.
• Lively social calendar…there's always something for everyone
• Generous employee discount on all our cool gear.
• On-going learning opportunities.
• Not to mention the opportunity to work in a highly talented, winning team

Safety Statement
We are committed to providing a safe and healthy work environment. All candidates should expect adherence to workplace safety protocols, including compliance with local health and safety regulations and internal safety standards.

Diversity Statement
We value diversity and inclusion, striving to create a culture where everyone feels included and celebrated. We are committed to flexible working arrangements to meet the diverse needs of our team members and stakeholders. Join us in shaping the future of DCC Technology and drive forward initiatives that make a real difference.

Come JAM with us
… we not only work hard but play just as hard. Want to take your career to the next level? Click here to view all our current openings Apply Online

While we appreciate your interest, please note that only qualified candidates will be contacted.