Overnight Drop In Worker

Role Summary

St. Matt's House is a place of hope where families, children and individuals most in need receive help to improve their lives and to increase their capacity to participate in the community.

The Overnight Drop-In Worker reports to the Manager on a day-to-day basis and is responsible for advancing the health and well-being of the people St. Matt's serves and provides ongoing social support services, crisis intervention and friendly visiting for Individuals living in poverty. The Overnight Drop-In Worker must work with other local service agencies to ensure that individuals are able to find and access the overnight drop-in program

The Overnight Drop-In Worker will provide a safe, warm overnight space for individuals living in poverty who will need a place to get warm overnight. The service is primarily focused on male or male-identified people who are unsheltered and need a place to temporarily relieve themselves from the cold. All duties are performed with a multidisciplinary and multiagency team approach.

*Please note that this position works rotating shifts overnight - 10:00pm to 8:00am. Contract end date: March 31, 2026.

Duties and Responsibilities

It is the responsibility of the Overnight Drop-In Worker to support individuals living unsheltered to promote the achievement of optimal health and well-being among adults experiencing homelessness and living in the community through such activities as:

• One on one contact with emphasis on individuals living in at-risk conditions.

• Provide a comfortable, inclusive and welcoming environment

• Support individuals by providing access to a safe, warm space

• Assist clients with calling or accessing emergency shelters upon request

• Advocate on behalf of clients and/or support them to advocate for themselves

• Collaborate and coordinate services with community agencies, hospitals, etc.

• Connect clients to consultations with mental health professionals

• Light cleaning duties as required

• Other duties as required

Skills / Knowledge / Experience

• A minimum of 2 years of experience working in a community service based non-profit

organization with experience working out in the community

• Diploma in social work, social services or related fields, or specific training in counseling and specific Mental Health Training

• Experience in psychiatric/mental health services and other community programs

• Knowledge of community resources and services, social and environmental determinants of health, health promotion, disease prevention, curative, rehabilitative, and supportive services

• Excellent interpersonal and communication skills

• Ability to interact with people of all ages and cultural backgrounds

• Ability to work independently and as part of a team

• Completion of a satisfactory Criminal Reference Check and Vulnerable Sector Check within 6 months prior to employment start date.

• Valid Certificate – Standard First Aid with Level C CPR

• Non-violent crisis intervention training is an asset

• Fluent in at least one other language is an asset

Mental Effort / Working Conditions

• The Overnight Drop-In Worker role is in a drop-in centre environment.

• Access to reliable transportation to work on site

• Overnight Drop-In clients may become heightened, which may result in a frustrating work environment

• There are no extenuating physical requirements for the job. The ability to lift 4.5 kg (10 lbs.) is required.

St. Matt's respects, honours, and celebrates the diversity in our community that includes, but is not limited to, race, ethnicity, national origin, gender identity, gender expression, sexual orientation, age, ability, socioeconomic status, class, neurodiversity, and religion. St. Matt's welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Job Types: Full-time, Fixed term contract, Seasonal

Contract length: 3 months

Pay: $31.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Casual dress
• Employee assistance program

Application question(s):

• Are you able to work rotating overnight shifts?

Experience:

• community based, not for profit: 2 years (preferred)

Work Location: In person