Regional Manager

Are you an exceptional leader who thrives in a coaching and mentoring role? Do you take pride in your planning and organizational skills and have the ability to make sound business decisions?

Broadstreet Properties is looking for a Regional Manager to be responsible for leading all day-to-day operational and facilities/maintenance execution across the region. This role integrates portfolio performance, tenant experience, and asset maintenance, ensuring sites meet KPI targets, comply with safety and legislative requirements, and deliver reliable, cost-effective maintenance. The Regional Manager builds high-performing Area Manager and Maintenance Team Lead cohorts, drives accountability, and cultivates a culture of inclusion, safety, and continuous improvement.

This position will be located either in Comox or Kelowna, BC

Your contribution to the team includes:

• Oversee periodic assessments and forecasts of regional financial performance (P&L alignment, budget adherence, KPI delivery).
• Lead Managers to ensure sales, marketing, and tenant-facing initiatives are executed consistently at each property.
• Lead Maintenance Team Leads and technicians (via Team Leads) to meet service levels, quality standards, and safety requirements.
• Maintain current knowledge of market trends and industry conditions; translate insights into regional action plans.
• Communicate clear vision, set expectations, and create accountability mechanisms across site teams.
• Prioritize and oversee work order completion based on urgency, tenant impact, and regulatory compliance.
• Ensure preventive maintenance plans, schedules, and checklists are executed on time; monitor completion rates and backlog.
• Review and approve priorities for preventative maintenance work orders, requisitions, and scheduled work.
• Maintain working knowledge of environmental safeguards, alarms, and building systems; ensure adherence to safety procedures during all maintenance.
• Ensure inventory processes (spares, tools, consumables) are managed effectively and cost-efficiently.
• Coordinate emergency/unscheduled repairs through Maintenance Team Leads and vendors; ensure swift response, documentation, and root-cause remediation.
• Partner with T&O and also Special projects to resolve deficiencies and ensure timely turnover of new properties.
• Establish staffing and training requirements; partner with HR on workforce planning (Area Managers, Maintenance Team Leads, Site Managers).
• Lead by example in upholding diversity, equity, inclusion, and belonging measures; promote a culture of safety and top performance.
• Ensure company and legislated policies are followed, including Health & Safety and environmental regulations.
• Act as regional liaison to the Change Management Office; coordinate adoption of new systems, processes, and standards.
• Manage relationships with key stakeholders and vendors; negotiate, monitor, and evaluate service levels with a focus on operational effectiveness.

What you need to be successful:

• Post-secondary degree in Business Administration, Operations Management, Facilities/Engineering, or a related field is an advantage
• 7 years progressive leadership in multi-site operations; experience managing maintenance/facilities teams an asset.
• Demonstrated ability to manage performance, provide feedback/coaching, and develop leaders.
• Knowledge of maintenance practices (preventive, corrective), building systems, safety/environmental compliance.
• Strong financial acumen: budgeting, cost control, forecasting, and KPI management.
• Proficiency with Microsoft Office Suite; experience with ERP and/or CMMS is preferred.
• Excellent communication, stakeholder management, and collaboration skills.
• Ability to travel regionally as required by business needs.

The perks:

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program
• Yearly health and wellness benefit
• RPP eligibility after one year
• Employee recognition program
• In-house professional development opportunities

Why Broadstreet?

Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.