Site Reliability Engineer

At Verto Health, we're transforming how healthcare organizations connect and collaborate through delivery of digital twin & AI-enabled journeys for population health. Our solutions use patented technology to transform structured and unstructured data, from any source, into seamless patient journeys - reducing administrative burden for clinicians. The VERTOTM platform has powered 11.5M+ patient visits and enhanced care across 100+ sites & 25+ health systems/regions & hospitals.

We're a team of engineers, designers, and healthcare professionals united by curiosity, compassion, and a drive to make an impact. We believe that the best ideas come from collaboration—so we build in the open, learn continuously, and make sure our technologists see their work in action through implementation go-lives and on-sites.

Verto is a hybrid company with a remote-first approach. While most of our team works remotely within the GTA, we encourage in-office collaboration at OneEleven (downtown Toronto) on Tuesdays and during our monthly "Tech Takeover" days.

As a Site Reliability Engineer, you'll help scale and support the core infrastructure that powers Verto's population health platform. You'll work across cloud systems, automation, and tooling to ensure our services remain reliable, secure, and resilient as we continue to grow.

This role is ideal for someone who enjoys building and maintaining cloud platforms, solving complex reliability challenges, and seeing their work directly improve the healthcare experience for patients, clinicians, and health teams across North America.

• Develop and maintain cloud infrastructure across a complex production environment with a focus on security, availability, and long-term maintainability
• Seek out, propose, and execute on projects that improve system reliability and reduce operational toil
• Participate in design and architecture discussions, providing guidance to ensure features are built with reliability in mind
• Build end-to-end tooling and automations that enhance observability or resolve issues automatically
• Support cloud security best practices by automating scanning, reporting, and alerting
• Optimize cloud usage, reduce waste, and identify opportunities for cost efficiencies
• Troubleshoot infrastructure and application issues, providing Tier 3 support and ensuring clear communication with downstream stakeholders
• Participate in on-call rotations as required

• College certificate or Bachelor's degree in Computer Science
• Ability to manage and maintain databases such as PostgreSQL, MongoDB, and Clickhouse
• 2 plus years of experience in development or cloud systems engineering
• 2 plus years of experience with full stack development frameworks (Ruby on Rails, Python Flask, Angular JS)
• Hands-on experience with:
  • Cloud platforms (Azure, AWS, or GCP)
  • Kubernetes or Docker
  • Infrastructure as Code tools (Terraform, Ansible, Chef, Puppet)
  • Scripting languages (Python, Ruby, Perl, Bash)
  • Monitoring stacks (Grafana, Prometheus, ELK, PromQL)
  • Linux environments (Ubuntu, RHEL, CentOS, Debian)
  • Networking fundamentals (VPNs, TCP/IP, DNS, routing, firewalls)
  • CI/CD pipelines (GitHub Actions, Argo CD, Jenkins, GitLab, Azure Pipelines)
• Strong analytical and troubleshooting skills
• Ability to communicate clearly and collaborate across engineering and operations teams
• Curiosity, adaptability, and a desire to continuously learn

• Understanding of security best practices or frameworks such as ISO27001, COBIT, or HITRUST
• Previous experience working in healthcare or health tech

• Work that directly impacts healthcare systems across North America
• Continuous learning environment with mentorship and $2,000 annual learning budget
• Comprehensive health & dental benefits, 3 weeks vacation, 5 personal days, and unlimited sick days
• Remote-first flexibility with co-working access in downtown Toronto

At Verto Health, we're not just writing code—we're reimagining how healthcare connects. Whether you're just starting out or ready to lead large-scale initiatives, you'll find a place here to grow, collaborate, and make real-world impact.

Do you have 70% of the qualifications we're looking for? That's enough. Apply anyway.

Verto Health is committed to providing an inclusive and accessible experience for all applicants. If you require accommodations during the recruitment process, please let us know and we'll work with you to meet your needs.