D365F&SC Functional Support Consultant

2 weeks ago

Canada Argano Full time $70,000 - $120,000 per year
Description

We are seeking a proactive D365F&SC Functional Support Consultant to provide proactive & reactive functional support across Finance, Project Management & Accounting, Expense Management, Time Entry, and HCM/Integration issues. The role also includes responsibility for data migration activities using DIEF/DIXF during rollouts and enhancements.

Key Responsibilities:

  • Provide day-to-day functional support for D365 Finance & PMA modules: GL, AP, AR, FA, Bank, Budgeting, Expense & Timesheet Management, Project Accounting, and Revenue Recognition.
  • Analyze and work closely with business users to resolve critical issues related to finance transactions, project billing, timesheets, and expense workflows.
  • Perform and support data migration activities using DIEF/DIXF:
    • Define entities (Vendors, Customers, COA, FA, Projects, Timesheets, Expenses).
    • Build templates, map and validate fields, cleanse and transform data.
    • Execute import jobs, manage cutover rehearsals, reconcile balances, and document defects.
  • Collaborate with technical/integration teams on cross-module and HCM data issues.
  • Conduct root cause analysis and recommend process or configuration improvements.
  • Prepare SOPs, knowledge base articles, and functional documentation.
  • Support UAT/regression testing and ensure SLA-based incident resolution.

Required Skills & Experience:

  • 4+ years of functional experience in Microsoft Dynamics 365 F&O / AX, focusing on Finance and Project Management & Accounting.
  • Strong working knowledge of:
    • GL, AP, AR, Bank, Fixed Assets, Expense & Timesheet Management
    • PMA module (Project setup, WBS, billing rules, revenue recognition)
    • DIEF/DIXF for data migration and reconciliation
  • Experience in incident triage, L2/L3 production support, and change request handling.
  • Familiar with Azure DevOps, LCS, and ITIL-based ticketing systems/JIRA/Service Now.
  • Excellent communication, analytical thinking, and documentation skills.

Education:

  • Bachelor's degree in finance, Accounting, Commerce, or equivalent field.

Good to Have:

  • Exposure to multi-entity / multi-currency environments.
  • Working knowledge of Power BI or Management Reporter.
  • Microsoft certifications: MB-310 (Finance).
  • Basic understanding of HCM integrations and data quality control using DIEF automation or batch scheduling.

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