Assistant Manager

Job Description
Location: Hybrid- Toronto
This is a hybrid position based in Toronto. We're committed to your flexibility and well-being and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
Find out more about our culture of flexible working
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We give you a world of potential
Computershare Corporate Trust ("CCT") is the division within Computershare comprised of CCT U.S., CCT Canada and CBSS (India) that is responsible for providing agency and trustee services to Corporate Trust clients. The unit is responsible for the review, set up and administration of a portfolio of client accounts with the goal to provide a high level of service to Corporate Trust Clients. The Assistant Manager, Bond Administration is primarily responsible to oversee the daily operation and administrative tasks of the Bond Administration unit.

A role you will love
In conjunction with the Manager, Administration, the Assistant Manager, Bond Administration ensures the overall efficiency and adherence to audit guidelines and internal policy and procedures. The incumbent manages a unit of Bond Administrators with the responsibility of the day-to-day administration of all Bond Administration duties. The Assistant Manager, Bond Administration is responsible for the training of new hires. The Assistant Manager, Bond Administration assists and contributes to the design and implementation of the business plans and strategies to promote the attainment of the product goals.

• The incumbent ensures that assigned staff is following established policies and procedures to ensure that quality services are being extended to internal and external clients.
• Supervise and direct the day-to-day activities of a team of staff including delegating work, ensuring the accuracy and completeness of the work, coaching, motivating, attendance tracking and teambuilding.
• The incumbent supports management in the review and implementation of new policies and procedures and provides reports on transactions and other statistical data in support of the development and structure of future plans. Provides ongoing guidance and support to administrators on problems or investigations that may arise.
• Coaches and supervises the work of the Administrators by developing their potential through effective training and cross-training, by reviewing regularly their performance (formally and informally) and/or by assigning work activities in order to increase their level of productivity/service and achieve the Department service goals and objectives. Team consists of approximately 5-7 administrators.
• Responsible for the training of new hires into the Bond Administration Group.
• Evaluate the performance of employees comprising the unit in order to supervise, train and coachdirect reports.
• Oversees all payment reports to ensure they are prepared accurately and disseminated timely to the marketplace to facilitate investor payments.
• Manages the relationship with CBSS.

Rewards designed for you
Essential

• Post-secondary degree or 10+ years of industry experience
• Canadian Securities Courses, Trust Institute training an asset
• Control oriented mindset with a focus on streamlining processes and efficiencies
• Ability to work in a fast-paced environment overseeing multiple tasks under tight deadlines
• Ability to co-ordinate multiple tasks and exhibit strong time management skills
• Positive, enthusiastic attitude, self-motivation and strong work ethic
• Strong written and verbal English skills

Preferred

• Broad knowledge of the Canadian Securities Industry, preferably from a Corporate Trust and Stock Transfer perspective
• Knowledge of the Canadian Securitization market and its regulatory and legislative requirements

Rewards designed for you

• Flexible work to help you find the best balance between work and lifestyle
• Health and wellbeing rewards that can be tailored to support you and your family including paid time off, observed holidays, and vacation pay
• Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit
• Compensation. The typical base pay range for this role is $80k - $100k with an expected bonus of 5%.
• In this position, you'll be based in the Toronto (East Beaver Creek) office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Your working hours will be 37.5 hours a week, Monday to Friday with flexible hours typically from 8.00am to 4.30pm. Find out more about our culture of flexible working at

About Us
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit for further information.