Heat Road Tech

Stephenson's Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don't just rent equipment – we fuel projects, power progress, and help our customers get the job done right. We proudly serve customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and Family Focus. We're looking for hands-on and team-focused individuals who thrive in a fast-paced environment to join our family.

Objective

The Heat Road Technician is all about producing consistent and reliable equipment to help our customers get the job done right. With safety at the forefront, we inspect, test, and diagnose electrical, propane, and natural gas heaters with care. and provide support in the loading and unloading of equipment.

Responsibilities:

• Diagnose and repair natural gas, propane, diesel, and electric-fired heaters.
• Drive safely to customer sites to perform onsite repairs.
• Ensure all equipment is rental-ready and meets set quality and safety standards and ensures all equipment is in working order on customer sites.
• Follow the appropriate checklist and procedures. Can read and refer to owners' manuals and schematics.
• Operate and test equipment (under actual operating conditions, if possible).
• Provide guidance to Service Technicians on the appropriate service/repairs required.
• Assist in making decisions related to equipment retirement.
• Possess excellent product knowledge and can effectively transfer this knowledge to customers. This includes explaining features and benefits, safe operating techniques and promoting related accessories/products.
• Ensure every customer is treated in a fair and consistent manner, resolving issues as they arise.
• Follow all paperwork and computer procedure related to servicing of equipment.
• Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.

Requirements

• High School Diploma or equivalent.
• Valid Class 1 Driver's License with clean abstract.
• Minimum 3 years experience in repair and maintenance of construction heaters and equipment, or relevant experience in a similar background. Apprentices welcome.
• Must hold at least one of the following certifications:
• Over 400,000 BTU construction heater, repair, and maintenance certificate.
• CH-SM1 certificate, service and maintenance, oil, propane, and natural gas construction heaters and handheld torches regardless of BTU output.
• TSSA Ontario Certificate of Qualification G2 (gas fitter).
• Strong mechanical aptitude, and general electrical understanding.
• Excellent written and verbal communication skills.
• Able to work with minimal supervision.
• Results-oriented, achieving high levels of individual and team performance.
• Flexible with the ability to multi-task and work effectively in a fast-paced environment.
• Bona fide job requirement that you wear the following PPE safely and as per regulations:
• Hard hat
• Steel toed boots
• High Vis vest or uniform
• Safety glasses

Why you'll love working here

• Safety is our #1 priority
• Competitive wages with bonus opportunities
• Paid time off
• Company paid benefits including health, dental and vision care
• Life insurance and RRSP matching
• Annual uniform and PPE allowance
• Discounted gym membership and exclusive store discounts
• Internal training, career development, mentorship, and apprenticeship opportunities
• A tight-knit team that treats you like family

We are thankful to all applicants and will reach out to those that qualify.

Stephenson's Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.