Inside Sales Representatives

Fort
Garry Industries (FGI) is Canada's most trusted truck and trailer parts, sales
and service provider. FGI group of companies has over 500 employees with
locations across Canada. 

With over
100 years of service under our belt, we are always expanding and looking for
talented and motivated people to join our team and help with our continued
success Joining FGI means being part of a forward-thinking team shaping the
future of the transportation industry.

Our THUNDER BAY BRANCH has an exciting opportunity for a COUNTER SALES REP to join
our team

What You Will Do:

The Counter Sales Representative
is a customer-forward role that serves customers in person and on the phone,
helping them select and purchase heavy-duty parts and equipment. You will work with your branch
team members to deliver a high-quality customer experience that exceeds
customer expectations through the following tasks:

• Provide product knowledge expertise in selling aftermarket
  heavy-duty parts to customers and build long-lasting customer
  relationships 
• Optimize
  each transaction by advising on products, product applications, returns,
  warranty claims, and special orders to meet all customer needs
• Answer
  customer questions about products, prices, availability, product
  catalogues, and features
• Assist
  with cash and/or national accounts
• Follow
  company procedures for sales pricing, processing approved credits,
  invoicing, and freight billing for customers and/or product defects
• Complete
  online training as needed and champion brand lines or products
• May be
  assigned special projects
• May
  deliver parts to customers with a company vehicle
• May
  operate a forklift within the branch
• Other
  duties as assigned  

What We Require:

•  1-5 years of experience selling heavy-duty parts
  sales, or a similar industry (Agriculture, Equipment, Trailers) preferred,
  combined with a high school diploma or other
  equivalency certificate 
• Must be able to meet the physical
  requirements: Able to lift parts upwards of lbs., use ladders at varying
  heights, and frequently walk in a large warehouse 
• Completion of a parts technician trades program is
  preferred but not required
• Proficiency with multiple languages (Hindi, Punjabi
  or Urdu) is preferred but not required
• Occasionally required to work Saturdays and
  overtime to meet business demands
• Proficient with Microsoft Office and other
  standard office equipment
• Excellent customer service skills
• Strong communication
  skills, including both written and verbal
• Team-oriented,
  adaptable, with a commitment to safety excellence

What We Offer:

• Competitive
  Wages -PLUS Yearly bonus
• Great Benefits
  -Health, Dental, Vision, and much, much more
• RRSP Matching
• Health
  Spending Account – $500 per year
• Paid sick days and Short-Term Disability Benefits
• Discount
  on gym membership
• Retirement
  Perks
• And an
  overall great place to be

Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do, it's also the smart thing.

Please visit our careers page to see more job opportunities