Orders Desk

Orders Desk / Administrative Assistant

(Shipping, QuickBooks & Canva – Business Use Required)

Nepean, ON – On-Site Only

Annual Salary: ~$35,880 CAD

($20/hour × 34.5 hours/week | Paid bi-weekly)

Doro Inc. is seeking a highly organized, detail-driven Orders Desk / Administrative Assistant to act as the central hub of our company. This is not a general admin or retail role. The successful candidate must be comfortable managing daily small-package shipping across Canada and weekly freight shipments across Canada, the U.S., and internationally, while supporting multiple departments simultaneously.

This role is fast-paced, constantly changing, and critical to our operations. Accuracy is just as important as speed.

Schedule & Location

• Monday–Thursday: 9:00 AM – 4:30 PM
• Friday: 9:00 AM – 4:00 PM
• No evenings or weekends
• On-site only (office upstairs, inventory/shipping downstairs – stairs required multiple times daily)

Key Responsibilities

• Process and fulfill customer orders accurately and efficiently
• Prepare supplier purchase orders and follow up on deliveries
• Coordinate daily courier shipments and freight shipments (Canada, U.S., international)
• Request and compare freight quotes for larger shipments
• Receive, scan, and enter receipts for accounting
• Invoice customers and maintain accurate inventory records using QuickBooks Online
• Perform data entry and support sales team by creating estimates
• Communicate professionally with customers, suppliers, couriers, freight companies, Customs Brokerage and CBSA
• Create business-grade brochures and social media posts using Canva
• Photograph new products and assist with product documentation
• Assist with virtual meetings
• Conduct research on new products, suppliers, and companies
• Support the President, Accounting, Operations, and Sales teams daily
• Adapt quickly to changing priorities — no two days are the same

Mandatory Requirements (Non-Negotiable)

Applicants without these skills will not be considered:

• QuickBooks Online experience
• Strong Microsoft Office skills (Excel, Outlook, Word)
• Canva experience for business use (brochures & social media — not personal posts)
• Hands-on experience with shipping packages and logistics
• Experience placing purchase orders and managing inventory
• Clear, professional spoken and written English (daily phone communication required)
• Exceptional organization, accuracy, and attention to detail
• Ability to prioritize, work independently, and support a team
• Comfortable lifting up to 30 lbs and using stairs multiple times daily

What This Role Is Not

• Not a retail, cashier, or store manager position (no in-store customers)
• Not a quiet or repetitive admin role
• Not suitable for someone who struggles with changing priorities or multitasking

Why Join Doro Inc.?

• Stable weekday schedule with early Fridays
• Paid statutory holidays
• Paid breaks (ESA-compliant 30-minute unpaid lunch)
• Company events
• On-site parking
• Small, collaborative team environment
• Room for advancement

3-month probationary period with clear expectations

Job Types: Full-time, Permanent

Pay: From $35,880.00 per year

Benefits:

• Casual dress
• Company events
• On-site parking
• Paid time off

Application question(s):

• Do you have hands-on experience using QuickBooks Online?

Yes – daily

Yes – occasional

No

• Which best describes your shipping experience?

Daily small-package shipping + freight shipments

Small-package shipping only

Very limited shipping experience

None

• How have you used Canva in a business setting?

Creating brochures, marketing materials, and business social media posts

Basic internal documents only

Personal use only

No experience

• This role requires frequent phone communication with customers, suppliers, and freight companies. Are you comfortable doing this daily in English?

Yes

No

• Are you able to go up and down stairs multiple times per day and lift up to 30 lbs?

Yes

No

• This is a fast-paced role with changing priorities. Which best describes you?

I thrive in changing, high-responsibility roles

I prefer consistent, repetitive tasks

Work Location: In person