Senior Advisor, Digital strategy and performance

2 weeks ago

Montréal QC HB N, Canada Desjardins Full time

As a senior advisor digital strategy and performance, you're responsible for improving business strategy performance by studying client behaviour. You measure and analyze the success and performance of digital solutions and provide teams with recommendations to help them improve their strategies based on the data analysis. You lead different stakeholders in projects and through strategic initiatives related to assessing and improving digital performance. You serve as a specialist advisor and subject matter expert regarding cybermetrics and understanding user behaviour. Your initiatives require extensive, in-depth knowledge of your line of work. You make recommendations on the development and execution of performance measurement initiatives with a high degree of operational and conceptual complexity that have a significant impact on the business sector. You interact with a large number of stakeholders working in other fields to understand and communicate the issues and to influence decisions about implementing strategies and digital solutions. More specifically, you will be required to:

  • Monitor and analyze the performance of initiatives and digital solutions, make observations and present recommendations to improve strategies.
  • Ensure the design and development of metrics, dashboards and analysis reports on client behaviour to support the sector's strategic decision-making.
  • Lead efforts to define and implement the plan and the tools for measuring web and digital performance.
  • Serve as a specialist advisor to help teams understand and prioritize their analytics needs, and advise them on defining objectives and performance indicators.
  • Conduct trend monitoring, target opportunities for improvement by anticipating organizational impacts, and develop web analytics and cybermetrics practices.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria.

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LI-Hybrid

What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of six years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask

Job Family

Marketing (FG)

Unposting Date

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