Site Supervisor

Job Title: Site Supervisor (Day, Evening and Graveyard)

Location: Oakridge Park

Salary Range: $50,000 - $60,000

About the Role:

We're looking for someone special to join the Alpine family—a service-oriented individual who genuinely cares about making our space feel like home for every guest. You'll play an important role in ensuring our space is clean, safe, and welcoming. If you are proactive, dependable, and thrive in a fast-paced setting where your care directly impacts the customer experience, we invite you to bring your passion to our team.

What You Will Be Doing:

• Participate in the full employee lifecycle, including hiring, training, scheduling, supervision, and performance management of team members.
• Provide consistent coaching, constructive feedback, and recognition to foster a positive and high-performing culture.
• Ensure a high degree of employee engagement and retention through effective and strong leadership practices.
• Utilize management technology and applications (such as Dayforce, OrangeQC, and others) to efficiently lead and manage team operations.
• E Ensure that performance and quality standards are consistently met, and that all customer or guest complaints are promptly and effectively addressed.
• Monitor and manage team scheduling to ensure scheduled hours align with actual hours worked and operational budget requirements
• Conduct regular, detailed inspections of all guest common areas to ensure consistent cleanliness and impeccable presentation.
• Accurately report facility maintenance issues and actively follow up to ensure timely resolution.

What You Bring:

• Minimum 5+ years of professional experience in a supervisory or management role is required.
• Prior experience in high-standard service sectors such as hospitality (e.g., hotels, restaurants, malls, premium retail) is a distinct advantage.
• Required experience or knowledge in the Building Maintenance Service industry.
• Experience interpreting and managing staff under collective agreements is an asset.
• Exceptional verbal and written communication skills for effective interaction with clients and key stakeholders.
• Strong emotional intelligence and professional maturity required to manage complex team and client situations.
• Proven experience in developing and fostering positive, collaborative team environments.
• A proactive and effective problem-solver with the ability to swiftly address operational challenges.
• Highly organized with excellent attention to detail and a history of strong follow-through on commitments.
• Proficiency in utilizing essential workplace technology, including computers, phones, and the Microsoft Office suite.
• The ability to successfully pass a reliability clearance and criminal record check is mandatory.

Working Conditions:

The Operations Supervisor will require flexibility in shift times. Ability to obtain CPIC clearance.

We offer:

• Base salary
• Benefits plan
• Training and leadership development opportunities
• Career growth and progression opportunities

Company Overview:

Alpine has grown to become one of Canada's leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine's brand of "Reflecting Excellence" distinguishes it from others. We aspire to always be the best, by delivering on our promises, exceeding our clients and employee's expectations.

We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It's important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.