Digital Project Manager

3 days ago

Toronto, Ontario, Canada Mindlance Full time

Job Details:

Industry:
Banking/ Financial

Job Title:
Project Manager

Duration:
12+ Months

Location:
Hybrid 4 days onsite – Toronto, ON, Canada

Job Description:

  • The Digital Project Manager will support a Digital Design team within a large Personal Banking organization, managing high-volume digital design initiatives for public-facing websites.
  • This role is responsible for end-to-end project planning, Agile delivery, stakeholder coordination, and execution across design, content, research, marketing, and technology teams.
  • The position focuses on delivering complex digital initiatives efficiently while maintaining quality, governance, accessibility, and design system standards in a fast-paced, Agile environment.

Roles & Responsibilities

  • :
    Act as the dedicated day-to-day Project Manager for Agile delivery squads, partnering closely with Product Owners.
  • Develop and manage project plans, timelines, dependencies, and resourcing to ensure on-time delivery.
  • Translate business, marketing, and design priorities into clearly scoped and sequenced delivery plans.
  • Facilitate Agile ceremonies including stand-ups, sprint planning, backlog refinement, and retrospectives.
  • Proactively identify risks, issues, blockers, and dependencies and drive resolution across teams.
  • Manage scope changes and competing priorities while communicating impacts to budget, timelines, and risk.
  • Serve as an escalation point to resolve conflicts and remove delivery barriers.
  • Coordinate work across shared team members supporting multiple initiatives.
  • Track progress and provide regular project status reporting to stakeholders and leadership.
  • Ensure adherence to governance, accessibility standards, and design system usage.
  • Promote continuous improvement, best practices, and innovative delivery approaches.
  • Lead project closure activities including delivery analysis and stakeholder feedback.

Must Have:

  • 7+ years of project management experience in digital, marketing, or customer-facing platforms.
  • Proven experience managing large public websites or content-driven digital platforms.
  • Strong Agile delivery experience (stand-ups, sprints, planning, retrospectives).
  • Hands-on proficiency with Jira for planning and tracking.
  • Experience working with cross-functional teams (design, content, research, development, marketing).
  • Strong communication, facilitation, and stakeholder management skills.
  • Bachelor's degree or equivalent experience.

Nice to Have:

  • PMP certification
  • Experience with tools such as Confluence, Mural, and Figma (for design coordination)
  • Familiarity with accessibility standards and digital governance.
  • Experience working within agency environments or high-volume design request teams.
  • Exposure to user research practices and methodologies.

"We use AI in our Hiring processes"

EEO:

Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

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