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Dispatcher, Maligne Lake
3 weeks ago
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.
ROLE & RESPONSIBILITIES
- Dispatcher plays a pivotal role working with operations leadership to support the efficient use and revenue maximization of our tour boat fleet and resources
- With direction from leadership, adjusting inventory availability for advanced online purchase, daily sales and group travel
- Create the daily boat cruising schedule in advance, based on operational demand, staffing levels, and boat maintenance requirements
- Operate as a central radio communications and distribution point for all daily operations and emergency situations
- Handling group and walk-up guest sales and check-in
- Communication and tour orchestration with onsite dock agent, ticket agents and tour group guides/directors
- Maintaining boat tracking reports and communicating any issues to Maligne operations management
- Maintaining visitor tracking reports and daily tour pax counts
Other duties as assigned
REQUIRED SKILLS & QUALIFICATIONS
- A self-starter who takes initiative
- Cash-handling experience
- Previous dispatch or logistic management is an asset
- Previous experience with tour group directors is an asset
- Fluent and articulate in English, able to communicate and comprehend over two-way radio, required
- Administrative skills including Microsoft Office applications
- Experience using RTP POS Software, an asset
- Proven strength in problem solving, critical thinking, attention to detail and ability to make decisions
- Must be able to react quickly and efficiently, with flexibility
- Mature and professional with the ability to create a sense of calm under stressful situations
- Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail)
- Must meet the organization grooming and appearance standards
To honor our commitment to be "Always Honest" all employees must consent to a criminal record check
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we're lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say 'yes' to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
- Join an inclusive, global team and make life-long connections
- Enjoy free access to Pursuit attractions and 50% off for friends
- Get discounts on hotel stays, dining, and retail
- Access subsidized mental health and wellness resources
Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at .
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
