Operations Manager

Job Summary

Astro Hill is looking for a full-time Operations Manager based in Iqaluit, NU.

Reporting directly to the Director of Property Management, this is a hands-on role responsible for leading building operations, maintenance, and facilities teams across Astro Hill's residential and commercial properties. The role oversees a team of approximately 16 employees, ensuring efficient day-to-day performance, safety, and quality service delivery.

More specifically, your responsibilities include but are not limited to:

• Overseeing daily building operations, maintenance, and repair activities across multiple properties
• Leading, mentoring, and supporting a team of trades and maintenance staff to ensure consistent performance
• Conducting regular property and mechanical system inspections to identify issues and implement proactive solutions
• Managing boiler, glycol heating, plumbing, electrical, and HVAC systems to ensure optimal operation
• Coordinating and prioritizing maintenance schedules, service requests, and preventative maintenance programs
• Ensuring compliance with safety, environmental, and operational standards
• Supporting capital projects and renovations by coordinating contractors and suppliers
• Monitoring budgets, inventory, and resource allocation to maintain operational efficiency
• Liaising with tenants and other departments to resolve maintenance and operational concerns promptly
• Leading by example to foster a safe, efficient, and accountable work culture
• Participating in on-call rotation and responding to after-hours emergencies as required

About You

To qualify, you will need a Class 3 Power Engineering Certificate or a Journeyperson HVAC Certificate. A minimum of 6 years of experience in property, building, or facilities operations is essential.

Additionally, the following skills and background will be highly valued:

• Strong technical knowledge of boiler plants, plumbing, or glycol-heated systems
• Proven ability to manage maintenance operations and coordinate renovations or capital projects
• Experience monitoring and managing departmental budgets, work orders, and preventative maintenance schedules
• Working knowledge of electrical, mechanical, and HVAC systems in residential or commercial settings

As our ideal candidate, you are practical, hands-on, and action-oriented, leading by example to maintain safe, efficient, and well-functioning facilities. Highly organized and task-focused, you set clear expectations for your team and understand how day-to-day operational decisions affect financial outcomes.

This is a dynamic and rewarding opportunity for a seasoned facilities or operations professional who thrives in a structured, fast-paced environment—someone who can balance hands-on technical oversight with strategic leadership, ensuring Astro Hill's properties operate seamlessly year-round.

About the Benefits

Compensation is based on skills and experience, with a competitive annual salary of $145K+, negotiable depending on qualifications, along with a strong benefits package including:

• Performance-based bonus
• Travel allowance
• Subsidized housing: apartment or townhouse
• Relocation allowance to support your move to Iqaluit
• Comprehensive health, vision, and dental coverage
• Vacation starting at 20 days
• Company vehicle

Job Types: Full-time, Permanent

Pay: $145,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Relocation assistance
• RRSP match
• Vision care
• Wellness program

Ability to commute/relocate:

• Iqaluit, NU: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Facilities maintenance: 4 years (required)
• Supervising: 2 years (required)

Licence/Certification:

• Class 3 Power Engineering Certificate (required)

Work Location: In person