Data Access Management

3 days ago

Toronto, Ontario, Canada Enterprise Solutions Inc. Full time $80,000 - $120,000 per year

Job Title: Data Access Management (DAM) Analyst – DSPM )

Location:
Hybrid – Toronto, ON (Negotiable for strong profiles)

Work Hours:
EST

Duration:
Long Term / Ongoing Project

Positions:
1

Background:

The Data Access Management (DAM) program is building an enterprise-wide service to enable
data discovery, classification, ownership, and access management
. This initiative ensures data governance, privacy compliance, and operational efficiency across the organization.

We are seeking a
Data Access Operations Analyst
to support the operations, maintenance, and continuous improvement of the DAM service—particularly leveraging the
DSPM platform
.

Key Responsibilities:

  • Monitor health checks and availability of the DAM tool ) and associated integrations.
  • Assess, analyze, and troubleshoot
    L1/L2 incidents and service tickets
    related to DAM operations.
  • Collaborate with the DAM Engineering team for escalations, troubleshooting, and issue resolution.
  • Manage exceptions to standard data access policies, including emergency access requests.
  • Support onboarding of new data sources into the DAM platform and integrations.
  • Analyze and interpret
    data discovery results
    , identifying potential access policy violations or gaps.
  • Track and triage data access findings from the DAM solution, engaging relevant stakeholders for remediation.
  • Execute and manage
    Data Access Certification
    processes, ensuring periodic reviews of access to sensitive data.
  • Remediate certification recommendations by following defined workflows and compliance standards.
  • Provide evidence and documentation support for
    audit and compliance reviews
    .
  • Contribute to data ownership identification and maintenance efforts.
  • Identify and analyze trends or patterns in data access incidents to drive process improvements.
  • Prepare periodic reports and dashboards summarizing incidents, KPIs, and operational health.
  • Ensure adherence to
    IAM operations SLAs
    , policies, and governance standards.
  • Promote teamwork, accountability, and operational excellence through effective communication and use of available tools.
  • Provide feedback to enhance DAM operational processes, automation, and service efficiency.

Required Qualifications:

  • Bachelor's degree
    in Computer Science, Engineering, Informatics, or a related field (or equivalent experience).
  • 2–3 years of hands-on experience
    supporting Data Access Management or Data Security platforms such as
    BigID, Varonis, , OneTrust, or Collibra
    .
  • 3–4 years of experience
    in ITSM / Technical Support operations (incident, problem, and change management).
  • Good understanding of
    data access policies
    ,
    data classification
    , and
    access remediation processes
    .
  • Familiarity with
    unstructured data sources
    (e.g., File Shares, SharePoint, OneDrive).
  • Strong
    analytical and problem-solving skills
    with the ability to assess data-related risks.
  • Excellent
    communication skills
    —both verbal and written—with experience working across teams and geographies.
  • Demonstrated
    stakeholder management
    and cross-functional collaboration abilities.
  • High attention to detail, strong sense of urgency, and ability to manage sensitive and confidential data.
  • Experience in the
    financial or insurance sector
    is an asset.
  • Comfortable working in a
    dynamic and evolving environment
    .

Preferred Skills (Nice to Have):

  • Experience with
    DSPM (Data Security Posture Management)
    platforms or similar solutions.
  • Knowledge of
    Identity and Access Management (IAM)
    frameworks and standards.
  • Familiarity with
    regulatory compliance
    requirements (e.g., GDPR, PIPEDA, or SOX).

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