Operations Coordinator

About the Company

Are you ready to make a difference with a leader in analytical testing and development services? Actlabs, a prominent Canadian privately owned analytical laboratory services provider with global operations, has been at the forefront of the industry in Canada and around the world for over 35 years. We bring our world-class expertise to a diverse range of industries including: mining and mineral exploration, agriculture, cannabis, environmental, occupational health, forensics, life sciences, manufacturing, and petroleum.

We are investing in the future, implementing innovative strategies to maintain our leadership and strengthen our impact across the sectors we serve. This is an exciting opportunity for anyone who wants to be part of an established and growing company. At Actlabs, we are dedicated to fostering the growth and development of our team members, both professionally and personally. If you are passionate about making a positive impact and eager to contribute to a thriving organization, we would love to have you join our team

Lead Operations, Optimize Workflows, Ensure Timely, High-Quality Results

About the Role

Reporting to the Geochem Lab Manager, the Operations Coordinator (Geochemistry) plays a key role in driving continuous improvement and operational excellence within the lab. By assessing and optimizing lab services and procedures, you will help streamline operations, increase sample throughput, and ensure the delivery of high-quality, defensible data—safely and on time. Leveraging Lean Six Sigma methodologies, you will support efficient and compliant production workflows, optimize the use of staff, resources, and equipment, and foster strong teamwork and engagement across departments. Your leadership will directly contribute to enhancing operational efficiency, strengthening our market presence, and embedding a culture of continuous improvement throughout the team.

Responsibilities

• Maintain production and quality targets while ensuring optimal staffing to meet operational, safety, and financial goals.
• Train employees on SOP's, safety procedures, equipment use.
• Assess and recommend resource planning to improve process efficiency.
• Motivate and coach staff, set goals, review performance and identify training needs.
• Schedule and prioritize workflow to meet client deadlines; monitor team performance and adjust resources as needed.
• Lead initiatives to reduce waste, minimize process variability, and implement data-driven improvements that enhance efficiency, quality, safety, and customer satisfaction.
• Support implementation of new methods and continuous improvement initiatives.
• Investigate client complaints, NCRs, and re-work root causes to ensure quality and customer satisfaction
• Monitor performance against benchmarks and KPIs. addressing strengths and areas for improvement.
• Ensure strict adherence to safety protocols

Qualifications

• Technical diploma or B.Sc. degree in a science-related field
• 3-5 years of experience in a production lab setting
• 3+ years of supervisory experience in a laboratory

Required Skills

• Excellent critical thinking, problem solving, and management skills
• Strong leadership, interpersonal, and communication skills
• Ability to foster collaboration and implement best practices
• Strong time-management, strategic planning, and organizational skills
• Ability to drive efficiency and streamline operations
• Strengths in continuous improvement, process improvement, and lab operations
• Comfortable working in a fast-paced, lean-focused environment

What We Offer:

• Competitive Salary: Recognizing your expertise with a competitive package.
• Health Spending Account: Support for your medical and wellness needs.
• Leave for Life's Reasons: Flexible vacation, sick leave, parental leave, and more.
• Career Development: Opportunities for professional growth and career advancement.

At Actlabs, you'll join a global team dedicated to making a meaningful impact. Collaborate with passionate experts shaping the future of safety, quality, and sustainability. Join a team united by shared values and a commitment to building a better tomorrow. Become part of a dynamic and professional environment where your skills and contributions are valued and rewarded. Apply now and take the next step in your career with us

A Workplace for All:

At Actlabs, we celebrate diversity and are committed to creating an inclusive workplace environment for all employees. We are proud to be an equal opportunity employer, and we strive to ensure that all voices are heard, all cultures are respected, and a variety of perspectives are not only welcome but essential to our success. We treat each other with fairness and dignity, regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or any other personal consideration. We believe that a diverse and inclusive workforce is key to driving innovation and achieving excellence.

We thank all applicants for their interest in joining our team. Please note that only those selected for an interview will be contacted. Please note that applicants applying for Canadian job positions must be authorized to work in Canada.

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Education:

• Bachelor's Degree (preferred)

Experience:

• Laboratory: 3 years (preferred)
• supervisory: 3 years (preferred)

Work Location: In person