Current jobs related to Business Optimization and Scheduling Specialist - Markham, Ontario - Extendicare

  • Business Automation Specialist

    5 days ago

    Markham, Ontario, Canada Mobis Parts Canada Corporation Full time

    About MOBIS Parts Canada (MPCA):MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry, specializing in the distribution of parts for Hyundai Motor Company and Kia Motors. With a strong commitment to collaboration, ingenuity, and a promise to bring safety and happiness to our customers, MPCA is dedicated to constant evolution and...

  • B2B SAAS Sales Specialist

    6 hours ago

    Markham, Ontario, Canada Snappy Full time

    Sales Specialist at SnappyCompany Overview:Join Snappy, a leading B2B SaaS provider, renowned for delivering cutting-edge restaurant technology solutions, including POS, online ordering, reservations, and loyalty programs. We're currently seeking a results-driven Inbound Lead Specialist to augment our digital presence, drive organic traffic, and enhance our...

  • Digital Marketing Specialist

    1 week ago

    Markham, Ontario, Canada Wahl Canada Full time

    The CompanyWahl Clipper Corporation is the world leader in the manufacture and distribution of professional and consumer clippers, trimmers, shavers, and personal care devices. Wahl employs 3,300 employees worldwide, and our products are sold in more than 165 countries. At Wahl, we are proud of our heritage of excellence as well as our remarkable list of...

  • Accounts Payable Specialist

    2 weeks ago

    Markham, Ontario, Canada International Pool and Spa Centers Full time

    International Pool and Spa Centers is the leading distributor, retailer, and service provider of hot tubs, swimming pools, and recreational products in Southern Ontario. We have eight retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run and owned business that...

  • Marketing Cloud Specialist

    2 weeks ago

    Markham, Ontario, Canada YAMAHA MOTOR CANADA LTD. Full time

    Yamaha Motor Corporation ("YMC") is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world. YMC is a Kando creating company; "offering more excitement and a more fulfilling life for people".Yamaha Motor Canada Ltd ("YMCA") is a subsidiary of YMC, responsible for...

  • Digital Marketing Specialist

    4 days ago

    Markham, Ontario, Canada Solify Full time

    Digital Marketing SpecialistGTA | Hybrid-RemoteBuild and scale real marketing systems usingAI, paid ads, automation, and creative execution.If you're sharp, ambitious, and ready to own results — this role is for you.Role OverviewWe're hiring a Digital Marketing Specialist to support performance marketing, CRM automation, creative production, and web...

  • Supply Chain Specialist

    7 days ago

    Markham, Ontario, Canada Interactive Sports Technologies Full time

    Job OverviewWe are seeking a detail-oriented and strategic Supply Chain Specialist to join our dynamic team. The ideal candidate will play a key role in optimizing supply chain operations, enhancing process efficiencies, and supporting overall manufacturing excellence. This position offers an opportunity to work with cutting-edge tools and methodologies such...

  • Web Experience Specialist

    4 days ago

    Markham, Ontario, Canada Honda Canada Inc. Full time

    Please note that this is an 12-month contract opportunity**The Web Experience Specialist would act as a 'Product Owner" for optimal user experience for specific Brand on our .ca properties. The Web Experience Specialist would be responsible for end to end model launches, regular site audit and reporting , identifying gaps and proposing & implementing changes...

  • Digital Marketing Specialist

    2 weeks ago

    Markham, Ontario, Canada Pamensky (WEG in Canada) Full time

    Company DescriptionV.J. Pamensky Canada Inc., established in 1977 in Toronto, Ontario, is the exclusive importer of WEG Electricmotors, automation systems, gearboxes, coatings, and power solutions that support industries across Canada.With offices and warehouses nationwide,Pamensky (WEG Canada) is known for its extensive inventory,unmatched reliability and...

  • Sr Channel Marketing Specialist- OPBG

    2 weeks ago

    Markham, Ontario, Canada ASUS Full time

    DESCRIPTIONReporting to the Manager of Channel Marketing, the Senior Channel Marketing Specialist for the Open Platform Business Group drives impactful marketing programs to increase ASUS' market share in Canada. The Senior Channel Marketing Specialist will be responsible for developing and executing marketing strategies across multiple retail channels. The...

Business Optimization and Scheduling Specialist

2 weeks ago

Markham, Ontario, Canada Extendicare Full time

Job Description 

As the Business Optimization and Scheduling Specialist, you will contribute to Extendicare's purpose of Helping People Live Better by improving the consistency, efficiency, and effectiveness of back-office processes and performance across long-term care and retirement homes. You will play a critical role in equipping Business Office staff with the tools they need to manage their home's business office, while supporting talent acquisition and development through onboarding and training initiatives. In addition, you will act as a partner on corporate projects impacting business offices, ensuring smooth transitions, optimized workflows, and compliance with company standards. Leveraging strong project management skills, you will plan, coordinate, and execute initiatives from start to finish, driving alignment across stakeholders and delivering measurable results. Through your expertise in process mapping and data analysis, you will drive operational excellence and enable homes to deliver high-quality service to employees, residents, and their families.

This role will be based at our head office in Markham, Ontario office with travel required 25-50% of the time. Extendicare offers a hybrid working environment.

Key Responsibilities:

  • Training, Support & Compliance – Develop and deliver learning materials and training programs (in-person, virtual, and e-learning) to equip Operations Managers and business office staff. Provide ongoing support for Workday, PointClickCare, and scheduling systems, ensuring processes align with company policies, procedures, and regulatory requirements. Collaborate with SMEs to keep content current.

  • Onboarding & Development – Support onboarding of new business office staff and contribute to development programs that build skills and ensure role readiness.

  • Recruitment – Partner with hiring managers to evaluate business office candidates, participate in screening and interviews, and provide recommendations to ensure the selection of qualified team members who meet role requirements and support operational excellence.

  • Customer Service - Troubleshoot and resolve back-office issues via the ServiceNow provide escalated support to IT, Finance or HR teams for resolution.

  • Projects – Plan, coordinate, and execute corporate initiatives from start to finish. Lead process improvement efforts, support the introduction of new policies, procedures, and learning programs, and conduct systems testing for enhancements. Provide senior leadership with recommendations to resolve issues and improve performance.

  • Data Analysis & Reporting – Collect, analyze, and report on business office performance metrics to identify trends, inform decision-making, and measure the impact of process improvements. Use data insights to support strategic initiatives and provide actionable recommendations to leadership.

  • Continuous Improvement – Drive operational excellence by identifying opportunities to improve consistency, efficiency, and effectiveness in back-office processes. Utilize process mapping and workflow analysis to implement sustainable improvements and collaborate with stakeholders to ensure alignment with organizational standards and goals.

Requirements:

  • Post-secondary education in Business Administration, Accounting, Human Resources, or Project Management.

  • 3–5 years of experience in business or office operations; experience in long-term care or healthcare is an asset.

  • Proficiency in Microsoft Office Suite (Word, Outlook, Teams, SharePoint) with advanced skills in Excel and Visio.

  • Experience working in Workday, PointClickCare, or other cloud-based systems.

  • Demonstrated ability to manage projects from planning through execution, including stakeholder coordination and meeting deadlines.

  • Strong organizational skills, analytical thinking, and attention to detail in a fast-paced, multi-functional environment.

  • Knowledge of process mapping, workflow analysis, continuous improvement methodologies, and ability to collect and interpret data to inform decisions and measure performance.

  • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

  • Continuous mentorship, support for life-long learning

  • Opportunities for advancement and career growth within the organization

  • A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

  • Employee Family Assistance Program

  • Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors' population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

Time Type:

Full time

When you choose to build your career with Extendicare, you're joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. 

If you have a passion for caring, turn it into a rewarding career with Extendicare 

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.