Current jobs related to Customer Service Representative - Toronto, Ontario - THe UPS Store 620


  • Toronto, Ontario, Canada Community Sports Partners Full time

    Community Sports Partners is one of the largest and fastest-growing private youth sports operators in the GTA. We are dedicated to providing fun, engaging experiences that create lasting memories for the youth and families in our communitiesWe are seeking a driven Customer Service Representative to join our sales team. This is a full-time, in-office role...


  • Toronto, Ontario, Canada University of Toronto Full time

    Date Posted: 12/01/2025Req ID: 46267Faculty/Division: Faculty of Kinesiology & Physl Ed.Department: Faculty of Kinesiology & Physl EdCampus: St. George (Downtown Toronto)Position Number: Description:About us:The University of Toronto's Faculty of Kinesiology and Physical Education is globally recognized for developing and advancing knowledge about the...


  • Toronto, Ontario, Canada Fidelity International Full time

    Job DescriptionCurrent work authorization for Canada is required for all openings. You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement. Please note this is a contract role ending on January 29, 2027. Who We Are:Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the...


  • Toronto, Ontario, Canada AutoTrader Full time

    TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of , AutoSync and Dealertrack Canada. in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the...


  • Toronto, Ontario, Canada Canadian Blood Services Full time

    Job category:Facilities and equipment servicesJob posting ID:8129Employment status:Regular full-timePossible schedule/FTE:1.0Number of positions available:1Classification:LT OPSEU 200Salary/Rate of pay:$30.40Application deadline: This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.Application...


  • Toronto, Ontario, Canada Money Mart Full time $18 - $21

    At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowermentOur mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of...


  • Toronto, Ontario, Canada Strongbase Interlock Full time

    Senior Sales Representative –Landscape Construction and PoolsStrong BaseGTA and surrounding areasCompensation $80 to $170KJoin Strong Base Interlock and Construction, a trusted name in creating beautiful outdoor spaces across Toronto and surrounding areas since 2009. We specialize in interlock, paving, natural stone, fencing, pools, and more, delivering...


  • Toronto, Ontario, Canada Quince Full time

    ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a...


  • Toronto, Ontario, Canada Workplace Options Full time

    Who we are: Workplace Options is the world's largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75...


  • Toronto, Ontario, Canada CIBC Full time

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

Customer Service Representative

21 hours ago


Toronto, Ontario, Canada THe UPS Store 620 Full time

Job Summary

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met efficiently and effectively. The ideal candidate will possess strong communication skills and a passion for helping others, while also being able to handle inquiries and resolve issues promptly.

The hours we are looking to fill is 20 hours per week 3pm-7pm. Mon-Friday as well as a role that can fill Sat & Sunday 10am-5pm.

Duties

  • Help service walk in clients for shipping, printing, scanning and other services.
  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Provide accurate information regarding products and services to enhance customer satisfaction.
  • Assist customers with order placements, modifications, and cancellations.
  • Perform data entry tasks accurately to maintain up-to-date customer records.
  • Identify opportunities for upselling products or services based on customer needs.
  • Analyze customer feedback and provide insights for service improvement.
  • Maintain a positive attitude while managing challenging situations or complaints.
  • Collaborate with team members to ensure seamless service delivery.

Skills

  • Strong customer service skills with a focus on providing excellent support.
  • Effective communication skills in English
  • Proficiency in data entry with attention to detail. No room for error for addresses.
  • Ability to analyze customer needs and provide tailored solutions.
  • Experience in sales and upselling techniques is a plus. Job will pay bonus commission on marked up sales.
  • Familiarity with phone etiquette and professional communication standards.
  • Multilingual capabilities are an advantage, enhancing our ability to serve diverse customers. Join us as we strive to deliver outstanding customer experiences

Job Types: Part-time, Permanent, Fixed term contract

Contract length: 12 months

Pay: From $17.60 per hour

Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Hours will be 3pm-7pm Mon-Fri. We are also looking to cover 10am-5pm on saturday and sunday. Please say "YES" if that is okay.

Experience:

  • Customer service: 3 years (required)

Language:

  • English (required)

Location:

  • Toronto, ON (required)

Work Location: In person