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Interface Analyst, HIS

1 hour ago

Brampton ON LR J, Canada William Osler Health System Full time

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

Job Description

Osler is driven by a strategic Vision to go beyond for our people and communities. As part of this commitment, we are embarking on an exciting digital transformation to implement a new, modernized hospital information system (HIS). Our dedicated HIS team will collaborate closely with our trusted HIS vendor (Epic) and internal subject matter experts to develop a fully functional system that will empower us to deliver exceptional care and services.

The Interface Analyst is responsible for the design, build, testing and maintenance of all interfaces within the HIS ecosystem. This role is part of the HIS project structure, with a key responsibility to design, deliver and sustain our systems to address both clinical and non-clinical needs, ensuring the HIS is utilized effectively and efficiently in patient care.

Accountabilities:

  • Participate in workflow design, analysis, build, testing and maintenance tasks associated with the interfaces, web services and APIs (such as FHIR) that integrate with Epic
  • Work closely with subject matter experts to determine business needs, document requirements, and configure interfaces per the requirements
  • Collaborate with third-party vendors to ensure seamless integration of systems, which includes coordinating interface development, troubleshooting data exchange issues and validating data accuracy to maintain compliance with established health care standards and protocols
  • Monitor interface errors and associated error work queues
  • Analyze, review and test new Epic functionality software releases
  • Apply updates to production and non-production environments, ensuring maintenance of the various environments according to the environment strategy
  • Troubleshoot and resolve interface related errors that impact overall Epic performance
  • Work closely with the Epic HIS vendor and operational subject matter experts to help create the future state deployment of Epic platforms and any associated integrations
  • Create and maintain documentation to build a repository of key configuration decisions and associated build
  • Attend meetings to discuss deliverables, issues, end user concerns and upcoming milestones
  • Work closely with HIS team members to identify and troubleshoot issues to find creative resolutions
  • Partner with the Epic HIS vendor representatives to maintain communication and help vendor staff understand hospital's operational needs
  • Achieve Epic certification and/or accreditation
  • Participate in an on-call rotation to provide 24/7 support
  • Work extended hours (days, evenings, nights, weekends) as required

Qualifications

  • Previous experience working with a modernized HIS at an EMRAM Stage 6 or higher and/or Epic certification is an asset
  • A strong understanding of web services security practices, including OAuth, SSL/TLS and other security protocols relevant to safeguarding data transmitted across interfaces, is highly valued as an asset
  • Experience with integration engines such as BizTalk Server and Mirth is considered an asset, demonstrating the ability to configure and manage complex data flows effectively
  • Understanding of various data formats such as XML, XSD, JSON and CSV, alongside communication protocols like HTTP, MLLP, SOAP and MQTT is considered an asset
  • Previous experience implementing and supporting complex integrations is an asset
  • Previous experience with HL7 2.x and industry standard APIs (FHIR) is preferred
  • Demonstrated critical thinking skills, strong organizational skills and well-developed written and verbal communication skills are required
  • Demonstrated proficiency working with Microsoft Enterprise applications (i.e., Visio, Word, Excel, PowerPoint, Outlook, SharePoint, OneNote) is required
  • Ability to learn new software and systems, demonstrating technical aptitude
  • Ability to work in an agile environment to deliver an HIS that meets end user needs
  • Ability to work independently and in collaboration with a team to meet HIS project milestones and ensure successful project delivery
  • Ability to analyze user requirements and produce creative solutions to meet end user needs
  • Ability and willingness to support project success in a manner that goes beyond completion of assigned tasks
  • Ability to persevere in a high intensity project to overcome obstacles and difficult situations within a time sensitive implementation
  • Ability to travel to the United States as required
  • Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently Days (subject to change in accordance with operational requirements)

Salary Range: $88, $110,526.00

Application deadline: February 16, 2026

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.