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Member Services

7 hours ago

Yorkton SK SN K, Canada Pumphouse Athletic Club Full time

Member Services & Administrative Coordinator (Part-Time)

Pumphouse Athletic Club is looking for a highly organized, outgoing, and professional Member Services & Administrative Coordinator to support daily operations and member experience. This is a daytime, part-time role (10 hours/week) and is ideal for someone who enjoys working with people and creating order behind the scenes. This is not a typical front desk position. This role requires confidence, professionalism, and the ability to make decisions independently during daytime shifts.

Key Responsibilities - Front Desk & Member Services

  • Greet members and represent the gym professionally

  • Answer phones and emails promptly and clearly

  • Sell memberships and explain training options confidently

  • Assist members with account questions and updates

Administrative & Operations Support

  • Enter and manage invoices in QuickBooks

  • Monitor and organize payroll check-in sheets

  • Assist with operational systems (cash handling, daily procedures, organization)

  • Open, organize, and track incoming mail, invoices, and bills to ensure timely review and payment

  • Ensure admin tasks are completed accurately and on time

Email & Communication

  • Manage the gym's front desk email account

  • Respond professionally to member and vendor inquiries

  • Maintain a high standard of written communication

Owner Support (Light Personal Assistant Tasks)

  • Make calls, gather information, and book appointments when requested

  • Assist with research, quotes, or scheduling as needed

  • Collect, organize, and track sponsorship/donation requests or other business inquiries on behalf of the owner

  • Run occasional local errands during shifts

Who You Are

  • Naturally organized and detail-oriented

  • Confident, outgoing, and professional

  • Comfortable talking to people and selling services

  • Able to take initiative and problem-solve independently

  • Experienced with administrative tasks (QuickBooks experience is an asset)

  • Enjoy creating order, systems, and structure

  • Take pride in being the person who keeps things on track

Position Details

Schedule: Tuesdays & Thursdays 10am - 3pm

Hours: 10 hours/week

Pay: $22–$27/hour, depending on experience

Location: In-gym (Yorkton)

How to Apply

Please email your resume to Alicia with a brief note explaining why this role suits you to:

Job Type: Part-time

Pay: $22.00-$27.00 per hour

Expected hours: 10 per week

Benefits:

  • Casual dress
  • On-site gym
  • On-site parking

Work Location: In person