Regulatory Operations Officer

Our client, a leading international player within the online entertainment sector, as they expand their operations within the regulated Canadian market, they are seeking a dedicated and experienced Regulatory Operations Officer to join the team and ensure the adherence to all applicable Canadian gaming laws and regulations.

Job Summary:

The Regulatory Operations Officer will play a crucial role in ensuring that their online gambling operations in Canada comply with all provincial and federal regulations. This position requires a deep understanding of the Canadian online gaming landscape, including the specific regulatory frameworks of provinces like Ontario (AGCO and iGaming Ontario). The ideal candidate will be a proactive, detail-oriented professional with demonstrable experience in the Canadian gambling sector, responsible for managing regulatory submissions, monitoring compliance, and serving as a key liaison with regulatory bodies.

Responsibilities
:

• Monitor, interpret, and ensure compliance with all applicable online gaming laws, regulations, and standards across all operational provinces in Canada.
• Act as a primary point of contact for Canadian regulatory bodies, including the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario. Manage all regulatory communications, inquiries, and submissions.
• Prepare and manage all necessary documentation for license applications, renewals, and regular reporting to regulatory authorities, ensuring accuracy and timely submission.
• Develop, implement, and maintain internal compliance policies and procedures to ensure adherence to Canadian gaming regulations. This includes areas such as Responsible Gambling, Anti-Money Laundering (AML), and player protection.
• Conduct regular internal audits and risk assessments of their operations, products, and marketing activities to identify and mitigate potential compliance risks.
• Stay abreast of all changes and updates to Canadian gambling legislation and regulatory requirements and effectively communicate these changes to internal stakeholders.
• Work closely with various internal teams, including Legal, Marketing, Product, and Operations, to embed a culture of compliance and ensure that all business activities are in line with regulatory expectations.
• Develop and deliver compliance-related training to employees to ensure a thorough understanding of their regulatory obligations.
• Investigate and respond to any potential compliance breaches or incidents in a timely and effective manner, and report to regulatory bodies as required.

Requirements
:

• Bachelor's degree in Law, Business, or a related field.
• A minimum of 3-5 years of experience in a regulatory compliance role within the online gambling or gaming industry is essential.
• In-depth, current knowledge and hands-on experience with the Canadian online gambling regulatory framework, particularly the regulations set forth by the AGCO and iGaming Ontario.
• Must be legally eligible to work in Canada.
• Deep understanding of Canadian gaming laws, technical standards, and internal controls.
• Excellent written and verbal communication skills, with the ability to articulate complex regulatory information to a variety of audiences.
• Strong analytical and critical thinking skills with a proven ability to identify, assess, and resolve regulatory issues.
• Meticulous attention to detail to ensure accuracy in all regulatory submissions and compliance documentation.
• Strong organizational and project management skills, with the ability to manage multiple tasks and deadlines effectively.
• Ability to build strong relationships and collaborate effectively with both internal and external stakeholders.
• A self-starter who can work independently and take initiative to drive compliance efforts.

What is on offer:

• Competitive salary and benefits package.
• The opportunity to be a key player in a growing and dynamic industry.
• A collaborative and supportive work environment.
• Opportunities for professional growth and development.